15,489 questions with Microsoft 365 and Office | OneDrive | For home | Windows tags

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3 answers One of the answers was accepted by the question author.

I want a Decent One Drive Backup w/o moving files

I want to back up all the files in my c:\ drive the way it is in one drive, the same way I currently do with file history. As I purchased the 1TB one drive cloud space, I began doing the automatic backups. I realized onedrive moved all my files to…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-04T11:22:18.8166667+00:00
Jaime Ponte 20 Reputation points
edited an answer 2026-06-05T02:27:07.3166667+00:00
Craig Long 17,965 Reputation points
2 answers

Locked Out of Microsoft Account Despite Successful Email Verification

I am writing to report a critical issue with my Microsoft account recovery process that has left me unable to access my paid Microsoft Office subscription. The issue: I do not remember my Microsoft account password and initiated the standard reset…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-04T22:59:33.93+00:00
Sam Upreti 0 Reputation points
edited an answer 2026-06-05T01:18:34.0733333+00:00
Craig Long 17,965 Reputation points
1 answer

OneDrive not allocating 1TB of space to a 365 Family Member.

Office 365 administration is absolutely worthless! We are experiencing multiple issues with the 365 Family plan configuration. 365 Family Plan Subscription: On April 7, 2026, I made payment for the 365 Family plan with my credit card. The credit card…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-03T16:59:05.22+00:00
Thomas Crouch 0 Reputation points
edited a comment 2026-06-05T00:57:10.76+00:00
Craig Long 17,965 Reputation points
5 answers

New One Drive sgin in

Bought new computer and then transferred files from old computer. Problem is new computer wants to use old computer One Drive sign in. That email is an old email address that no longer exists. I can't sign in and have no idea on the password,…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-02T15:37:34.5566667+00:00
Dana Levin 0 Reputation points
edited an answer 2026-06-04T23:00:22.67+00:00
Craig Long 17,965 Reputation points
1 answer

How to transfer high GB data from old personal One Drive to the new, without downloading?

How do I transfer 130GB of data from my old personal One Drive to the new, without the opportunity to download the data? All data are on the old personal One Drive. Given the large amount, I cannot download the whole set on any device. The old account…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-04T08:10:49.1866667+00:00
petrie velthof 0 Reputation points
answered 2026-06-04T09:33:07.99+00:00
Emmanuel Santana 39,215 Reputation points Independent Advisor
3 answers

Transfer files between family members

I have Microsoft Family membership. My daughter has changed her phone and I have downloaded all of her music on google drive to my laptop. How do I transfer that data onto her family onedrive where there is 1Tb storage please

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-03T16:18:00.2933333+00:00
Ernie Fenwick 0 Reputation points
edited an answer 2026-06-03T23:49:01.3166667+00:00
Craig Long 17,965 Reputation points
1 answer

MS 365 align to emails and synch Documents

my MS 365 account is under hotmail.co.uk email but need to include / swap to my outlook.com email. I also need to resolve why files in Documents folder are not synched to OneDrive

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-03T09:30:55.54+00:00
Ian Dickson 0 Reputation points
edited an answer 2026-06-03T23:23:16.17+00:00
Craig Long 17,965 Reputation points
6 answers

How to Lock one drive manually

Can you please advise how I can lock one drive manually as I was able to do this before thank you

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-30T08:07:06.64+00:00
Ila Mistry 0 Reputation points
answered 2026-06-03T15:17:31.8733333+00:00
Sumit D - IA 169.9K Reputation points Independent Advisor
2 answers

How do i fix synch issues

I have 18 sync issues on my computer preventing me from saving new files and/or amended files

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-04-17T19:30:22.3433333+00:00
Kathy Roussy 0 Reputation points
commented 2026-06-03T10:36:56.0633333+00:00
Kishan Khatri 0 Reputation points
4 answers One of the answers was accepted by the question author.

can not delete someone in outlook who shared somthing nasty with me

Hi In Outlook someone i do not know shared a file with me. I can not delete them or the file. The name suggests its content is sexual. i can not delete it, as their is no delete option no matter what i try as per help files and suggestions Moved from:…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-30T07:41:52.39+00:00
paul davey 20 Reputation points
accepted 2026-06-03T06:51:34.8533333+00:00
paul davey 20 Reputation points
2 answers

one drive on my laptop computer

one drive will not sync on my laptop computer even though I have tried it

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-01T20:34:21.8933333+00:00
Dave Stack 0 Reputation points
commented 2026-06-02T18:29:47.41+00:00
John Jefferson Doyon 71,865 Reputation points Independent Advisor
2 answers

OneDrive Problems

I can't open documents on OneDrive even though it seems to be running. I keep getting the following message every time I try: Can't Open File. Make Sure OneDrive-Personal is running on your PC- then try again. What should I do?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-02T17:28:54.5366667+00:00
Walker Armstrong 0 Reputation points
answered 2026-06-02T18:09:38.7366667+00:00
Alvise Cervellati 4,875 Reputation points Independent Advisor
3 answers

How can I download again fotos and videos from OneDrive to my computer (Windows 11)

I'm used to download pictures and videos from OneDrive (sync with my Samsung Galaxy Gallery pictures) to my computer. Since a month ago, I can only download 1 picture and I can not download more than one picture together (This error also happens now on…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-01T13:47:13.6533333+00:00
Josep Grinyó Lladó 0 Reputation points
answered 2026-06-02T16:15:11.7933333+00:00
IGYQ 19,280 Reputation points Independent Advisor
5 answers

Photos folder missing

Because I deleted some files in One Drive, my whole desktop got screwed-up. I've restored most of it but the Photos folder normally on the left column and Quick Access, is missing. How do I get it back on my computer?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-01T14:45:22.99+00:00
Jack Anderson 20 Reputation points
commented 2026-06-02T14:54:19.36+00:00
EmilyS726 236.5K Reputation points Independent Advisor
2 answers

my account has been locked

my account ******@gmail.com has been blocked and i can't recover it and i have my university work inside I'm trying to unlock it but nothing is working can you please give me an access to my account note: i did not do anything against your rules…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-02T13:57:57.6066667+00:00
KACEM MOHAMED AMINE 0 Reputation points
answered 2026-06-02T14:34:31.1+00:00
Lester Bernard Reyes 81,100 Reputation points Independent Advisor
1 answer

Fix files converted by Onedrive to xml

Hi There All my files converted to XML for some reason, and now I cant open them. I no longer have access to the source computer system, and now really need my backup files. I keep getting "xml processing failed. Either the input is invalid or it…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-02T12:58:34.42+00:00
Susan Van Zyl 0 Reputation points
answered 2026-06-02T13:36:59.2+00:00
DaveM121 885K Reputation points Independent Advisor
5 answers

Cant find One drive after paying for extra storage

I have purchased for extra storage, but I cant find, when trying to access I'm getting this error msg " 503 SERVICE UNAVAILABLE" I have paid for 2 months.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-23T17:54:30.5666667+00:00
Bakari Kamanga 0 Reputation points
edited the question 2026-06-02T09:17:26.07+00:00
Alexandra Tanasescu 0 Reputation points Moderator
5 answers

OneDrive Status Icons Missing in File Explorer After Update to Version 26.070.0414.0001

We are currently experiencing an issue where the OneDrive status column/icons are not showing on many computers. This happens on both existing laptops used daily and newly set up laptops during the first-time sync. Although files are still syncing to the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-12T02:19:50.7133333+00:00
Apichai Jaihao 45 Reputation points
commented 2026-06-02T08:33:42.5066667+00:00
Mike Hutchings 5 Reputation points
2 answers

Onedrive not syncing after sorting a excel file with macro

Onedrive not syncing after sorting a excel file with macro. Works before sorting. Stays in sync pending until file is closed. Syncs for simple cell changes.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-29T08:22:37.2833333+00:00
Paul Whitlock 0 Reputation points
answered 2026-06-02T08:15:30.42+00:00
Emmanuel Santana 39,215 Reputation points Independent Advisor
2 answers

ONE DRIVE ACCESS DENIED

The access of OneDrive is not available. all other apps are working but issue with OneDrive

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-06-01T22:10:24.5033333+00:00
usman khan 0 Reputation points
answered 2026-06-02T00:34:31.9966667+00:00
Manoel Barros 19,265 Reputation points Independent Advisor