8,238 questions with Windows for home | Windows 11 | Security and privacy tags

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2 answers One of the answers was accepted by the question author.

windows has bitlocked my storage drive

I have a laptop with a ssd windows drive and a 1tb hard drive for storage, I am running winows 11 home edition without warning windows has bit locked my storage drive I have tried all suggested remedies including cmd comands using the bit locker key and…

Windows for home | Windows 11 | Security and privacy
asked 2026-06-04T16:15:10.18+00:00
Ian Wharton 0 Reputation points
answered 2026-06-05T00:32:40.72+00:00
Sumit D - IA 169.9K Reputation points Independent Advisor
1 answer

[URGENT] My 13-year-old son's Xbox/Microsoft account was stolen — case SIR23668631 unresolved

Hello, I am the parent of a 13-year-old whose Microsoft/Xbox account was taken over by an unauthorized third party. My son was tricked into running a malicious file sent by someone he trusted on a messaging platform. His credentials were stolen and he…

Windows for home | Windows 11 | Security and privacy
asked 2026-06-04T22:20:54.5833333+00:00
TraitPlat 0 Reputation points
answered 2026-06-04T22:25:04.4266667+00:00
Rayyan Fawad 0 Reputation points
2 answers

Secure Boot

How do I update secure boot certificate???????????????????????????????????????????????????????????????

Windows for home | Windows 11 | Security and privacy
asked 2026-06-04T19:33:14.4033333+00:00
Frank Dalton 0 Reputation points
edited an answer 2026-06-04T20:10:17.1133333+00:00
Ivan B 113.7K Reputation points Independent Advisor
2 answers

Changing BitLocker Key Issues

I am trying to change my BitLocker Key. I follow the steps, but every time I try and click on the BitLocker Encryption Link to take me to change it, it goes to the Microsoft Store and wants me to pay to update to Windows 10/11 Pro. I have Windows 11 and…

Windows for home | Windows 11 | Security and privacy
asked 2026-06-04T18:28:12.9333333+00:00
Melody Barnes 0 Reputation points
answered 2026-06-04T19:12:27.09+00:00
TaoLi 80,705 Reputation points Independent Advisor
2 answers

Norton installed on Windows 11 PC - do I need it?

I have a computer I was gifted and it has Norton 360 installed and it is controlling the Windows security actions. The issue is that Norton is regularly popping up with issues showing to be corrected. Thousands of files that are not needed and apps…

Windows for home | Windows 11 | Security and privacy
asked 2026-06-04T17:04:57.41+00:00
Louanne 0 Reputation points
answered 2026-06-04T17:42:33.59+00:00
Rodrigo Queiroz 77,875 Reputation points Independent Advisor
3 answers

RDP not accepting my Microsoft password

I have used RDP with a miniPC with no problems at all, but recently set up another miniPC which I also need to access with RDP, but for some reason, when I enter my Microsoft user name and password, RDP is not accepting it. I then tried changing my…

Windows for home | Windows 11 | Security and privacy
asked 2026-06-01T13:40:59.3366667+00:00
Howard Kaye 0 Reputation points
commented 2026-06-04T12:04:57.9466667+00:00
Ivan B 113.7K Reputation points Independent Advisor
2 answers

How to fix secure boot mismatch in keys on ASUS D700SA

Had a USB overage issue popping up, so finally reinstalled Windows 11 Pro on this computer, now secure boot does not work when I turn on. Get error and I think the keys are corrupted or mismatched. Tried restoring factory in Bios but did now help

Windows for home | Windows 11 | Security and privacy
asked 2026-06-03T18:56:47.14+00:00
DDK105 25 Reputation points
commented 2026-06-04T11:58:06.9333333+00:00
Ivan B 113.7K Reputation points Independent Advisor
2 answers

Pls Help Microsoft Team Immediately

Hello my name is Furkan. Im just a kid (my parents give permission to me pls dont ban my acc ) and i love and know a lot about tech stuff. but i need help and its giving me chills. So i use a ASUS laptop. Its good and runs most of my apps but i have 2…

Windows for home | Windows 11 | Security and privacy
asked 2026-06-02T16:29:28.5333333+00:00
Furkan The Tech Loving Kid 0 Reputation points
commented 2026-06-04T09:35:46.5+00:00
Shashi 0 Reputation points
3 answers

stolen computer and account MOD removed ******@outlook.com

My computer was stolen out of my garage, and someone has hacked my MOD removed PII@outllook account, the address is MOD removed PII, they stole the account and personal information. I tracked my computer to this Adress and i want to know how accurate…

Windows for home | Windows 11 | Security and privacy
asked 2026-05-31T19:05:39.06+00:00
Nicholas Farrington 0 Reputation points
edited the question 2026-06-04T09:31:13.46+00:00
Ian-T 7,755 Reputation points Microsoft External Staff Moderator
7 answers One of the answers was accepted by the question author.

How do I report a possible scam from Microsoft?

I was contacted by Microsoft yesterday on my computer, my screen froze up I couldn't do anything. I was told to call the number on my screen for Microsoft which I did. I have names and phone numbers (I don't believe they were correct numbers) I let them…

Windows for home | Windows 11 | Security and privacy
asked 2024-12-04T17:46:33+00:00
Anonymous
recommended 2026-06-04T08:56:33.3566667+00:00
Don Varnau 19,810 Reputation points Volunteer Moderator
2 answers

My microsoft account was hacked today and the email was removed or moved

my pc got hacked around 30 minutes ago, my microsoft account including a few other accounts were hacked before i could secure my email. my microsoft account specifically is no longer linked to my main email and i have no idea on how to get it back. my…

Windows for home | Windows 11 | Security and privacy
asked 2026-06-02T23:38:57.0766667+00:00
trevin cooke 0 Reputation points
commented 2026-06-04T02:23:12.7966667+00:00
Sin-D 10,125 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

How to reset Yubikey Security Key now that I have a Windows Home User Account

I have been using a Yubikey 4 Security Key for three years in conjunction with a 'local user' account on my HP Windows 11 laptop. I recently purchased a Yubikey 5 NFC to work with both my laptop and my Pixel mobile phone. In attempting to follow the…

Windows for home | Windows 11 | Security and privacy
asked 2025-08-29T01:48:30.0133333+00:00
Jim Hopkins 20 Reputation points
edited a comment 2026-06-03T21:08:34.4733333+00:00
David Sarti 0 Reputation points
2 answers

i cannot remove the hereunder unwanted application by Microsoft defender

Windows for home | Windows 11 | Security and privacy
asked 2026-06-03T16:21:55.4766667+00:00
Adel Tolba 0 Reputation points
edited an answer 2026-06-03T16:58:31.29+00:00
Ferdinand Nanalig 30,320 Reputation points Independent Advisor
2 answers

how do you get rid of annoying McAfee ads

i recently purchased a new hardware product with Windows 11 on it. The company i bought it off told to install it myself and as i am 81 y/o i finally did it with difficulty. I know have this annoying and i mean annoying problem of McAfee ads constantly…

Windows for home | Windows 11 | Security and privacy
asked 2026-06-03T07:26:18.9233333+00:00
Harry Mouse 0 Reputation points
answered 2026-06-03T08:02:11.8+00:00
DaveM121 885K Reputation points Independent Advisor
2 answers

how to fix windows security option

windows security option is not loading I've tried thousand times

Windows for home | Windows 11 | Security and privacy
asked 2026-06-03T05:26:44.58+00:00
rohan borkar 0 Reputation points
answered 2026-06-03T06:00:05.34+00:00
DaveM121 885K Reputation points Independent Advisor
2 answers

Windows Defender Firewall stuck on Stopping, Error code 0x800706d9 whenever I try to use recommended settings.

This issue began when I updated my OS from Windows 10 to Windows 11 in October 2025. When I go to the firewall tab in control panel, it says, "Windows Defender Firewall is not using the recommended settings to protect your computer" and when I…

Windows for home | Windows 11 | Security and privacy
asked 2026-06-03T03:33:23.81+00:00
lucian 0 Reputation points
answered 2026-06-03T04:22:29.5066667+00:00
Ramesh Srinivasan 81,265 Reputation points Independent Advisor
asked 2026-05-30T17:30:40.9533333+00:00
(Student) Ellta Mulubrhan 0 Reputation points
commented 2026-06-02T12:10:32.2766667+00:00
Lychee-Ng 20,950 Reputation points Microsoft External Staff Moderator
2 answers

Laptop not locking automatically

My laptop is not locking itself automatically. Every time I have to leave my laptop I have shut it down for security purpose. tried every troubleshooting available on Microsoft but nothing worked

Windows for home | Windows 11 | Security and privacy
asked 2026-06-02T07:58:23.9966667+00:00
NK 0 Reputation points
answered 2026-06-02T08:38:46.1133333+00:00
Sumit D - IA 169.9K Reputation points Independent Advisor
1 answer

How to fix the Bonjour mdnsNSP.dll - This module is blocked from loading into the Local Security Authority?

I have at least a three programs that use Bonjour including my local network printers. The Bonjour mdnsNSP.dll is being blocked by the Local Security Authority. My computer in running Windows 11 Pro version 25H2 OS build 26200.8457. How can I fix this…

Windows for home | Windows 11 | Security and privacy
asked 2026-06-01T20:43:57.3366667+00:00
Ginny Roos 0 Reputation points
answered 2026-06-02T00:55:47.55+00:00
Manoel Barros 19,265 Reputation points Independent Advisor
3 answers

How to add phone number in Account Info (add phone is missing)

Dear All, I change my mobile phone number. In the Account Info of my Microsoft Account I remove the old number but the option "Add phone number" is missing!! Can you help me how to fix this? Thank you very much!!

Windows for home | Windows 11 | Security and privacy
asked 2026-03-20T11:22:23.0966667+00:00
Demetrius Karantinopoulos 85 Reputation points
edited a comment 2026-06-01T22:58:25.73+00:00
Neithehood 0 Reputation points