2,323 questions
2,323 questions with Surface | Surface Pro | Performance and maintenance tags
2 answers
How to fix Surface pro Win 11 task bar not responding to on screen Keyboard Icon in tablet mode
In Tablet mode, the On Screen Keyboard Icon on the task bar does not launch the osk. Additionally putting the cursor in a text box doesn't automatically bring up the keyboard. The settings are enabled for the osk to launch in any mode. I am Running…
Surface | Surface Pro | Performance and maintenance
asked 2026-06-04T16:22:53.4233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 20%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETA%3C/text%3E%3C/svg%3E)
Tony Altwies
0
Reputation points
answered 2026-06-05T00:33:35.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
30,801
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Affordable printers for Surface Pro 11 in Australia
Unfortunately, I have a Surface Pro 11 as neither Microsoft nor the store I purchased from warned me they don't work with many printers. And my printer is in the category where there is no driver that Microsoft or Canon has released as yet that will…
Surface | Surface Pro | Performance and maintenance
2,323 questions
asked 2025-07-13T09:43:42.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 60%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPO%3C/text%3E%3C/svg%3E)
Pissed off Surface Pro owner
20
Reputation points
edited a comment 2026-06-04T09:25:34.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 15%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Akhil
5
Reputation points
1 answer
Surface Pro Communicating to Laser Printer
Surface Pro with Windows 11. It has Snapdragon X 10-core and the ARM-based processor bought in October 2025. A month ago it quit communicating to the printer all together. Spent a2 hours on the phone with Brother Tech Support and it was determined…
Surface | Surface Pro | Performance and maintenance
2,323 questions
asked 2026-05-01T21:05:46.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 42%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Thomas Simmons
0
Reputation points
commented 2026-06-04T08:59:00.7666667+00:00
Akhil
5
Reputation points
2 answers
My Surface Pro 9 does not boot up, need a boot file
I have a Surface Pro 9, When I turn it on now it comes up with "Couldn't find a bootable operating system. Check the boot configuration to fix." when i go to the next steps. Surface UEFI comes up then when I select Boot Configuration. it…
Surface | Surface Pro | Performance and maintenance
2,323 questions
asked 2026-06-01T20:38:35.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 92%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Randy Jensen
0
Reputation points
edited an answer 2026-06-04T00:42:36.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
11,490
Reputation points Microsoft External Staff
Moderator
1 answer
The On screen Keyboard does not appear when the cursor is in a text box - in tablet mode
On Screen Keyboard does not show when in tablet mode.
Surface | Surface Pro | Performance and maintenance
2,323 questions
asked 2026-06-03T20:15:21.45+00:00
Tony Altwies
0
Reputation points
answered 2026-06-04T00:00:45.5+00:00
S.Sengupta
30,801
Reputation points MVP
Volunteer Moderator
1 answer
Microsoft sent the wrong replacement device
Microsoft made a service fulfillment error during my repair. I mailed in a Surface Pro tablet and received a Surface laptop with a 13 inch screen. Can Microsoft just return whatever device they want to?
Surface | Surface Pro | Performance and maintenance
2,323 questions
asked 2026-06-02T23:46:15.78+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 78%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
EWill
0
Reputation points
answered 2026-06-03T01:06:43.93+00:00
S.Sengupta
30,801
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
I keep trying to get in my Surface Pro 6. The face recognition, pin, and the shift to go to factory setting all of them don't work.
I keep trying to get into my Surface Pro 6. The face recognition, the pin, and the shift to go to factory setting, all of them don't work.
Surface | Surface Pro | Performance and maintenance
2,323 questions
asked 2026-05-27T09:15:47.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 93%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Jessica Huynh
20
Reputation points
accepted 2026-05-28T00:48:42.52+00:00
Jessica Huynh
20
Reputation points
2 answers
Restore Surface Pro 7 performance lagging badly
SURFACE PRO 7 EXTREMEMLY SLOW PERFORMANCE UNRESOLVED? TILL NOW? TRY THIS IT JUST MIGHT BE THE ONLY WAY! Has anyone discovered the real fix for Surface Pro 7's extremely slow performance. Over 4 months I have tried many of the remedies recommended on…
Surface | Surface Pro | Performance and maintenance
2,323 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 69%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 35%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
Microsoft surface pro typecover
I bought a new (my third) surface pro and typecover as a bundle at the end of 2024. The typecover has never been great, I have always had to disconnect and reconnect the typecover as it just stops working, something I did not have with my other 2…
Surface | Surface Pro | Performance and maintenance
2,323 questions
asked 2026-01-22T16:19:30.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 84%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGF%3C/text%3E%3C/svg%3E)
Gillian Fisher
0
Reputation points
commented 2026-05-25T06:46:01.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
20,950
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Surface Pro - Unable to print on any printers - HP & Cannon
Hello. I have tried three different printers, three different printer cords and none of them are printing. I have a Microsoft Surface I bought in 2023. Only had a two year service contract. All the printers work on other computers. Any suggestions…
Surface | Surface Pro | Performance and maintenance
2,323 questions
asked 2026-05-15T00:20:47.2533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 18%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Karen Sloan
0
Reputation points
edited the question 2026-05-22T08:35:18.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 61%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Ana M
0
Reputation points
Moderator
1 answer
Surface pro 11
I've just bought it today and everything seemed to work fine, now after a restart i cannot use the search bar and when in tablet mode my on screen keyboard does not come up. Very frustrating and i cant seem to find a fix.
Surface | Surface Pro | Performance and maintenance
2,323 questions
asked 2026-05-13T05:55:54.9533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 68%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEW%3C/text%3E%3C/svg%3E)
Emmet Walker
5
Reputation points
commented 2026-05-21T13:25:11.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
5,805
Reputation points Microsoft External Staff
Moderator
1 answer
Surface Pro touchpad clicking is too loud
The touchpad on the surface pro 2/1 is extremely loud when i click.
Surface | Surface Pro | Performance and maintenance
2,323 questions
asked 2026-05-17T15:43:38.2266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 73%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jesus Garzon
0
Reputation points
answered 2026-05-17T20:51:05.52+00:00
ppavle
5,280
Reputation points
Volunteer Moderator
3 answers
i need to talk to customer service about manufacturing defect
i want to speak to a representative about a manufacturing defect on product purchased. surface pro 11 keyboard
Surface | Surface Pro | Performance and maintenance
2,323 questions
asked 2026-05-16T20:16:08.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 21%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Steven Sager
0
Reputation points
answered 2026-05-17T01:06:57.55+00:00
S.Sengupta
30,801
Reputation points MVP
Volunteer Moderator
3 answers
my surface pro 4 will not download windows without freezing up
So I got this surface pro 4 and when I am trying to reset it it keeps freezing up and now it wont load it up at all can I fix this some how
Surface | Surface Pro | Performance and maintenance
2,323 questions
asked 2026-05-09T04:12:33.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 34%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERP%3C/text%3E%3C/svg%3E)
Ryan Peterson
0
Reputation points
answered 2026-05-11T01:23:02.33+00:00
S.Sengupta
30,801
Reputation points MVP
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
Continual problems with my Surface Pro 11
After having had great success with an earlier surface Pro, I purchased a new surface Pro 11 in late 2024. It has proven to be the most troublesome and frustrating computer i have ever owned. I have to cold reboot it daily, because if it is left on for…
Surface | Surface Pro | Performance and maintenance
2,323 questions
asked 2026-03-20T17:57:25.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 8%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Roger Mundell
20
Reputation points
answered 2026-05-08T22:24:54.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 43%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Tom
0
Reputation points
2 answers
Upgradation of surface pro 8 storage
I have surface pro 8 core i5 1983, 128 gb. i want to enhance its storage. please suggest maximum capacity and specifications of SSD
Surface | Surface Pro | Performance and maintenance
2,323 questions
asked 2026-05-07T05:42:04.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 13%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWK%3C/text%3E%3C/svg%3E)
waheed khan
0
Reputation points
commented 2026-05-08T07:01:50.7066667+00:00
Vikki-T
5,805
Reputation points Microsoft External Staff
Moderator
2 answers
Order [moderator's note: PII removed]
We have been chased up regarding the above order - I believe our IT department have provided Microsoft the incorrect serial number so we need to update the serial number before returning the device. Can you please confirm the following: Please advise…
Surface | Surface Pro | Performance and maintenance
2,323 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 14.000000000000002%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
2 answers
Surface Pro 8 will not start up. I see the desktop for a second and then the screen goes black or into repair blue screen
Surface Pro 8 will not start. I have done a number of attempted repairs found online. The current message I am getting is that the there is a problem with the log file:C:\windows\system32\logfiles\srt\srttrail.txt How do I fix?
Surface | Surface Pro | Performance and maintenance
2,323 questions
asked 2026-05-05T19:38:32.15+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 59%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVM%3C/text%3E%3C/svg%3E)
Vicki Madrid
0
Reputation points
answered 2026-05-06T01:08:38.84+00:00
S.Sengupta
30,801
Reputation points MVP
Volunteer Moderator
1 answer
Devices missing themselves under warranty
May I know the reason why my past devices with or without warranty are not showing under warranty section?
Surface | Surface Pro | Performance and maintenance
2,323 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 1%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
1 answer
unabale reset the surface pro tab
I got Surface pro as gift from my friend who bought the display piece from shop Sale. PC is locked. I tried to reset the the surface pro but not successful. PC is locked and i do not have login credentials. so I'm unable to login to reset it. Appreciate…
Surface | Surface Pro | Performance and maintenance
2,323 questions
asked 2026-05-03T04:11:29.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 77%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
Srilakshmi Itha
0
Reputation points
commented 2026-05-03T13:48:35.21+00:00
S.Sengupta
30,801
Reputation points MVP
Volunteer Moderator