1,476 questions with Microsoft Security | Microsoft Identity Manager tags

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1 answer

Account email transfer issue

Ok so I had two Microsoft accounts. Both are my personal accounts, so the first account used my primary email. Then, my dad and I tried something on my Xbox 360. This was very long ago, and he changed my gamertag and put his username into that account…

Microsoft Security | Microsoft Identity Manager
asked 2026-06-03T09:32:37.37+00:00
Andrew Bateman 0 Reputation points
answered 2026-06-04T23:41:11.57+00:00
Rayyan Fawad 0 Reputation points
1 answer

locked out “tenant lockout / MFA reset request”

tenant lockout + formal complaint + Data Protection escalation i cannot log into my business entra account to deal with the lock out. I need to file a formal complaint regarding Microsoft 365 support and a tenant lockout. I am the sole Global…

Microsoft Security | Microsoft Identity Manager
asked 2026-06-04T17:30:11.66+00:00
ADMIN CALLAW 0 Reputation points
answered 2026-06-04T20:23:32.1833333+00:00
JimmySalian-2011 45,236 Reputation points Volunteer Moderator
2 answers

Account authorized different number on account.

My account has been authorized by someone else, there is as completely different phone number that I have no clue who it could be its none of my family members or friends.

Microsoft Security | Microsoft Identity Manager
asked 2026-06-04T18:13:16.3+00:00
PintoBean PintoBean 0 Reputation points
answered 2026-06-04T18:14:11.7566667+00:00
PintoBean PintoBean 0 Reputation points
1 answer

How to RDP from a local user computer to a AzureAD joined computer?

i want to RDP from my personel laptop (which is not azureAD joined) to my office laptop which is azureAD joined. While trying it is showing logon attempt failed.

Microsoft Security | Microsoft Identity Manager
asked 2026-06-04T07:35:46.3466667+00:00
Pavi Shankar 0 Reputation points
answered 2026-06-04T07:36:02.8133333+00:00

AI answer

1 answer

Having Trouble with PIN and Passkey for Microsoft Login

I am trying to complete a work online module. Each time I select on the module to check off that it is completed, I am then guided to another tab asking for my PIN/PASSKEY to login. I have updated my PIN for my microsoft login and it is still showing…

Microsoft Security | Microsoft Identity Manager
asked 2026-06-03T18:17:59.7933333+00:00
Beverly Dawson 0 Reputation points
answered 2026-06-03T18:18:17.4966667+00:00

AI answer

2 answers One of the answers was accepted by the question author.

Microsoft Account suspended after previous account compromise – Need guidance

Hello, My Microsoft account was compromised by unauthorized third parties in late 2025. During the incident, malicious email forwarding rules were configured and the account was used without my authorization. At the time, I contacted Microsoft support to…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-30T17:39:11.12+00:00
k 20 Reputation points
accepted 2026-05-30T17:49:11.16+00:00
k 20 Reputation points
1 answer

MIM 2016 SP3 - Sync rules issues

I have upgraded Microsoft Identity Manager 2016 to the newly released SP3 (4.7.6.0). I've managed to upgrade both Synchronization Service and Portal (now using SharePoint Subscription Edition). I have a management agent using the built in SQL Server.…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-27T15:17:35.8633333+00:00
Andreas Lindholm 0 Reputation points
answered 2026-05-30T14:50:53.63+00:00
Sina Salam 29,846 Reputation points Volunteer Moderator
2 answers

Microsoft Blackmail Process

Why is the account recovery processes not offering a bypass? The information provided specifically tells hackers how to make accounts unrecoverable. This unrecoverable account process is a blatant abuse of digital security and safety. The process for…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-27T11:45:52.4666667+00:00
Charlie P 5 Reputation points
edited the question 2026-05-27T12:00:00.3+00:00
Charlie P 5 Reputation points
1 answer

My Outlook inbox messages were overwritten after a hacking incident.

My Outlook inbox messages were overwritten after a hacking incident. I need a full mailbox restore to the state before the attack. please restore my mailbox to a previous date

Microsoft Security | Microsoft Identity Manager
asked 2026-05-26T08:28:41.3666667+00:00
Steve Dent 0 Reputation points
answered 2026-05-26T08:29:09.33+00:00

AI answer

1 answer

Invalid email address

Can Not verify account because code will be sent to an Invalid email address. Can Not manage or edit account info (find,delete,remove invalid email address) Invalid address is Not listed under my account info. How do I find it and permanently delete it's…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-25T02:31:02.52+00:00
Banchi Daemon 0 Reputation points
answered 2026-05-25T02:31:15.7566667+00:00

AI answer

1 answer

Billing / Purchase Support

I have a problem, I bought an account on the official Minecraft website for this Microsoft account, I have an e-mail confirmation, the transaction number and everything, but it does not appear in the purchase history, and I cannot log in to this…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-24T16:15:20.95+00:00
Oliwier Musial 0 Reputation points
answered 2026-05-24T16:16:15.4033333+00:00

AI answer

1 answer

Windows Hello Facial Recognition not working. "Sorry something went wrong with initialization"

I have tried a number of suggestions found online, but no success. Perhaps I did them incorrectly. I also recovered/reloaded windows 11 on my ENVY and still must use PIN. Not a huge deal, but it is irritating because it seems like there should be a…

Microsoft Security | Microsoft Identity Manager
asked 2025-11-27T13:22:39.9633333+00:00
Glendon Lakes 5 Reputation points
commented 2026-05-24T00:11:34.2766667+00:00
Muhammad Waqar Akram 0 Reputation points
1 answer

JiraSoftware-User-EVDD Review ended Incorrectly.

I received email from "Microsoft SecurityMSSecurity-noreply@microsoft.com" with the subject "Action required reminder: Review your access to JiraSoftware-User-EVDD - LL6+ by May 22, 2026" (screenshot attached). Today is May 22, 2026.…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-22T11:08:57.1333333+00:00
Roy, Abhishek (A.) 0 Reputation points
answered 2026-05-22T11:09:18.0433333+00:00

AI answer

2 answers

Adding a YubiKey to my account double-escapes my display name's apostrophe as "'" in ykman

ykman doesn't allow edits/renames, and I don't want to delete the security key from my account.

Microsoft Security | Microsoft Identity Manager
asked 2026-05-19T22:20:43.01+00:00
answered 2026-05-21T17:40:49.26+00:00
1 answer

Computer and phone are not working.

Locked out of Apple Microsoft and email accounts. Been trying to get in for 2 days I need help.

Microsoft Security | Microsoft Identity Manager
asked 2026-05-21T15:45:25.3566667+00:00
Suzanne Oswald 0 Reputation points
answered 2026-05-21T15:45:40.79+00:00

AI answer

1 answer One of the answers was accepted by the question author.

Is there a way to see who requested a single use code?

I received an email with a single use code to access my Microsoft account which I did not request. Is there a way to see where the request generated?

Microsoft Security | Microsoft Identity Manager
asked 2026-05-21T13:55:40.88+00:00
Holly B 20 Reputation points
accepted 2026-05-21T13:57:48.51+00:00
Holly B 20 Reputation points
2 answers

How to fix age restriction in xbox

I know this isn't a strictly Microsoft question but I'll ask anyways. Everytime I go to install a game from game pass a thing pops up and says that I cant becuase of a content restriction. No mater what i do I can't fix it, I have messed with parental…

Microsoft Security | Microsoft Identity Manager
asked 2025-12-20T18:55:27.63+00:00
Jesse Bauer 15 Reputation points
answered 2026-05-21T02:56:25.3633333+00:00
Michael Dorwin 0 Reputation points
0 answers

Emails from Microsoft are in Chinese, settings have always been set to English

Hello, I can not figure out how to get in touch with support and I have been trying for YEARS to get this issue resolved. Every email I get from Microsoft (to my gmail account) always come in Chinese. I live in the USA and my settings have always been…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-20T21:21:46.26+00:00
Kathy Colyer 0 Reputation points
answered 2026-05-20T21:22:03.41+00:00

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0 answers

my other email got hacked

i cant access it and when i made a new email using the same email it went through and made a different account do i domt know what to do becuasse i had minecradt on that orignal account

Microsoft Security | Microsoft Identity Manager
asked 2026-05-20T07:24:07.67+00:00
Ashton Dsouza 0 Reputation points
1 answer

Unable to register using personal gmail id

I am getting parental consent email, when trying to login to microsoft account using my personal gmail id - ******@gmail.com. I have my organization email id, and i was doing my learning using my org email id, and also merged my personal gmail id to the…

Microsoft Security | Microsoft Identity Manager
asked 2026-05-20T05:00:16.4466667+00:00
Sminu Cherian 0 Reputation points
answered 2026-05-20T05:00:29.9133333+00:00

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