2,396 questions with Microsoft Advertising-related tags

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2 answers

Not able to see values / data where AdDistribution CrossNetwork

UI and API Response dont match , the AD Distribution does not show CrossNetwork when we try to pull the data via API m UI we see those values HOwever it shows only these two distribution =Search and Audience Thank you , Amruta

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

531 questions
asked 2026-06-01T13:52:25.9466667+00:00
Amruta T 0 Reputation points
answered 2026-06-04T11:27:11.0866667+00:00
MS Advertising - Arsen 160 Reputation points Microsoft External Staff Moderator
1 answer

Trying to import only specific ads from Google

Hello all, hoping someone can help as the AI chatbot wasn't able to answer my question. After a test, I found that some adverts work well on Google but don't work well on Microsoft Advertising for some reason. I am trying to import only specific adverts…

Microsoft Advertising | Bulk edits | Use Google imports
asked 2026-06-04T09:44:39.14+00:00
Robert Palmer 0 Reputation points
answered 2026-06-04T11:23:53.1+00:00
MS Advertising - Arsen 160 Reputation points Microsoft External Staff Moderator
2 answers

I need to find a Microsoft Advertising Account Manager that can assist us setup Microsoft Advertising as a supplier

We would like to request your help in setting up Microsoft Online Inc as a supplier.  We need to get this set up urgently, so so any guidance you can share would be greatly appreciated.

Microsoft Advertising | Billing and payments | Billing queries
asked 2026-05-29T10:00:28.1833333+00:00
Joslin, Lizanne 0 Reputation points
answered 2026-06-01T10:52:49+00:00
MS Advertising - Arsen 160 Reputation points Microsoft External Staff Moderator
1 answer

Ads not showing for our brand keywords while only one competitor's ads appear consistently

Hi Microsoft Advertising Support Team, I'm experiencing an issue where our ads are not showing for our brand and product keywords, while only a few od competitors's, even only one competitor's, ads are consistently displayed. I'd appreciate your help in…

Microsoft Advertising | Ad performance | Performance improvement
asked 2026-06-01T07:26:31.9066667+00:00
Rae Rae 0 Reputation points
answered 2026-06-01T07:26:46.7+00:00

AI answer

3 answers

Newly created Microsoft Advertising account suspended within hours of AIV and a Google Ads import — appeal upheld, requesting human review

Hello Microsoft Advertising team, I am writing to request a human review of my Microsoft Advertising manager account suspension. I am based in Japan and this is my first time using Microsoft Advertising. Account information Manager Account ID:…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-05-28T02:09:05.6533333+00:00
KRMR 0 Reputation points
answered 2026-06-01T07:23:21.8366667+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
2 answers

Im the owner of Iron Creek Financial Services in Boise Idaho (need to obtain ownership and change the address)

I'm trying to change the address for my company (Iron Creek Financial Services). Looks like I need to become the owner in your process. Every time it needs to send me a link or a number when i go to press (Send code) it is blacked out and wont let me…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2026-05-27T20:12:39.07+00:00
Dallas Fagen 5 Reputation points
answered 2026-05-27T20:21:20.0266667+00:00
Dallas Fagen 5 Reputation points
3 answers

Regarding optimization levers for Microsoft PMax

お世話になっております。 MicrosoftのPMAXにおいて、クエリや配信面が見れない仕様かと認識しておりますが、実績が変化した時にどこを見て要因を推測しに行けばよいかご教示いただきたいです。 調整レバーにどのようなものがあるのか併せてご教示いただけますと幸いです。

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

415 questions
asked 2026-05-25T10:00:32.2433333+00:00
田原 優和 0 Reputation points
answered 2026-05-27T07:26:48.9433333+00:00
MS Advertising - Vahid 340 Reputation points Microsoft External Staff Moderator
2 answers

MicrosoftClarity Shopify App

When attempting to connect the Microsoft clarity shopify app it sends the approval link to an old project ID (i0xjv1lniz) how do i get it to send to the correct/current project ID (smba9yw4bb)

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

415 questions
asked 2026-05-27T04:32:10.7233333+00:00
Mark Lennox 0 Reputation points
answered 2026-05-27T07:07:11.9766667+00:00
MS Advertising - Arsen 160 Reputation points Microsoft External Staff Moderator
1 answer

ask about microsoft ads

hello everyone i want ask about microsoft ads (Link removed by Moderator. Do not recreate.) when i try to connected and lunch the ads its ask me for many verification i send all the document but its told me w still can't accept it any soluction please ?

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2026-05-21T19:00:17.56+00:00
nouh bouchmale 0 Reputation points
commented 2026-05-25T14:30:50.89+00:00
nouh bouchmale 0 Reputation points
4 answers

Two debits and credits in my bank account

Hello, I received two debits in my bank account for $218.50 (one for Microsoft*ads and one for msbill.info nv. Then I received two credits in the amount of $217.90. I need help understanding what happened. The difference in each transaction is only .60…

Microsoft Advertising | Billing and payments | Billing queries
asked 2026-05-20T14:55:15.4933333+00:00
Kelly Priestley 0 Reputation points
answered 2026-05-24T06:28:54.3166667+00:00
Arvind Singh 0 Reputation points
2 answers

Feedonomics Feed

Products are importing via API ... Products are showing and Campaigns are running ... The problem is the Merchant Center - the store graph shows zero products ...

Microsoft Advertising | Microsoft Merchant Center | Feed management
asked 2026-05-22T16:53:41.0433333+00:00
Steve Rohrer 0 Reputation points
answered 2026-05-22T19:38:30.94+00:00
MS Advertising - Len 0 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Recording Conflicts

Hello, I would like to globally track my site recordings for anyone who comes in. I am also testing individual products and would like to track those separately. Current setup: I have the clarity code globally set for my whole site I have separate…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

415 questions
asked 2026-05-21T01:10:41.41+00:00
Chris Pedone 20 Reputation points
accepted 2026-05-21T18:43:41.87+00:00
Chris Pedone 20 Reputation points
1 answer

Getting the Service We Pay For?

My question is simple. Why is it so hard for Microsoft to provide the service expected? I have had "pre-auths" on my card blocking funds in my account and not recieved any service from Microsoft ads at all. I have been told it will be 1-2 weeks…

Microsoft Advertising | Billing and payments | Billing queries
asked 2026-05-18T11:31:27.2666667+00:00
Graham Davies 0 Reputation points
answered 2026-05-18T11:31:59.59+00:00

AI answer

2 answers

How to open a Microsoft Advertising support ticket for API issues?

Hi everyone, I recently received the following advice regarding my issue with GetCampaignsByAccountId: Given the valid request and the confirmed presence of an Audience campaign in Bulk, the next step is to open a Microsoft Advertising support ticket,…

Microsoft Advertising API
Microsoft Advertising API

A Microsoft API that provides programmatic access to Microsoft Advertising to manage large campaigns or to integrate your marketing with other in-house systems.

531 questions
asked 2026-05-15T00:53:42.13+00:00
Daisuke Mita 0 Reputation points
answered 2026-05-15T19:46:59.07+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Advertising Verification - Addresses Don't Match

Hi, I apologize in advance because I know similar topics have been discussed before, but I’m dealing with a very specific situation that I haven’t been able to find an answer for. I have a somewhat confusing issue I need resolved in order to gain access…

Microsoft Advertising | Advertiser identity verification | Verify as a business
asked 2026-05-12T15:50:03.34+00:00
Sarah Horton 20 Reputation points
accepted 2026-05-15T13:35:01.2733333+00:00
Sarah Horton 20 Reputation points
0 answers

My account has been suspended and I don't know why

I created an account a few days ago and connected my new website to it. We sell cosmetics. I connected my Google merchant center account and waited for the content to be uploaded on Microsoft. Today I noticed that my accout has been suspended becaus it…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2025-08-31T15:37:28.5366667+00:00
Anna Eklund 0 Reputation points
commented 2026-05-13T09:24:54.3233333+00:00
ISMAIL HOSSAIN 0 Reputation points
2 answers

my microsoft advertising account got blocked for no reason

I registered 2 days ago in the evening. I added 10 USD to my account. I accessed it in the morning and it was blocked. The 10 USD are still there. No reasons were given, no explanation—only an email stating that I am blocked. I even applied with all my…

Microsoft Advertising | Accounts, profiles, and login | Account access
asked 2026-05-06T11:03:18.67+00:00
Vadim Placinta 5 Reputation points
answered 2026-05-12T07:16:50.1366667+00:00
Vadim Placinta 5 Reputation points
1 answer One of the answers was accepted by the question author.

I've noticed since February 2026, the amount of sessions recorded in Microsoft Clarity has increased dramatically - Why?

I've noticed since February 2026, the amount of sessions recorded in Microsoft Clarity has increased dramatically - Why? For context, from Jan 2026 to Feb 2026, there has been a 165% increase in amount of sessions recorded. That 165% increased is…

Microsoft Advertising | Reports | Universal event tracking
asked 2026-05-07T15:42:00.6666667+00:00
Martin Nartey 20 Reputation points
accepted 2026-05-07T16:01:22.39+00:00
Martin Nartey 20 Reputation points
2 answers

W9 for Monthly Invoice Processing

Hello, IMy accounting team will need a Microsoft Ads W9 in order to process payment in our accounting system. Please share once you're able to. Thank you, Brian

Microsoft Advertising | Billing and payments | Billing queries
asked 2026-05-06T16:28:00.7466667+00:00
Brian Hildenbrand 0 Reputation points
answered 2026-05-06T18:19:46.5266667+00:00
MS Advertising - John Mark 315 Reputation points Microsoft External Staff Moderator
2 answers

How to set up agency billing

Hello, we have a client account and it is linked to an agency account of an external PPC manager. As an agency, we top up the client’s credit via bank transfer from our account. How should we set up billing so that the issued invoices are addressed to…

Microsoft Advertising | Billing and payments | Billing queries
asked 2026-04-23T12:26:31.09+00:00
Vladimír Neradil 5 Reputation points
commented 2026-05-05T23:10:30.4966667+00:00
Ichigo Kurosaki 5 Reputation points