Microsoft Security Microsoft Entra Microsoft Entra ID

1 answer

Unable to access the enterprise app registration app on a mobile device · Account data has been deleted (607)

I registered “DeepL for Intune” as an enterprise app in Entra and logged in once on my iPhone, but then logged out. When I try to log in again, a screen appears indicating that the app protection policy is being applied. Note：The message “The…

asked

熊倉理紗 21

answered

AI answer

2 answers

Personal Microsoft Account Stuck in Ghost Azure AD Tenant

My personal Microsoft account is stuck in a ghost Azure AD tenant from a former employer. I cannot access the Organizations page or Azure Portal to leave the directory. I receive errors such as: “You can’t sign in here with a personal…

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molayos shre 0

commented

Rukmini 41,995 Microsoft External Staff Moderator

0 answers

Verification of Domain

Hello, I am unable to verify the custom domain name. The required TXT and MX records have been added to the DNS records at the domain registrar, but the verification still fails even after 72 hours. I also tried deleting and recreating the TXT and MX…

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sushil mathius 0

commented

Rayyan Fawad 0

1 answer

Can't log in to anything, Outlook email on desktop, Outlook email on mobile, or Authenticator App (Entrada ID)

When I try to log in to my business account, I keep getting asked for a code from my Microsoft Authenticator App. In the app, my email account is listed with Microsoft Entrada ID. There are no codes. When I go into it, it tells me to "use this…

asked

Zayani Mandigo 0

commented

Rukmini 41,995 Microsoft External Staff Moderator

1 answer

Microsoft Entra Identifier (Entity ID) Issues with Service Provider

We are migrating from Okta to Entra. In our environment, we have two GoAnywhere applications. One for users and one for admins. This is not uncommon to have multiple app instances within one Service Provider (SP). In the federation metadata XML, we can…

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Mitch Silberstein 70

commented

louis bencze 0

1 answer

Global Administration Tenant Lockout

I am the only Global Administrator of my Microsoft 365 tenant. Since recently, I have been unable to access any Microsoft 365 administrative services, including the Microsoft 365 Admin Center, Entra Admin Center, Azure Portal, and Microsoft…

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Severin Giger 0

commented

Severin Giger 0

0 answers

Sole Global Administrator locked out after switching phones - Authenticator account present but MFA no longer works

I am the sole Global Administrator for a Microsoft 365 tenant using a custom domain. After switching to a new phone, Microsoft Authenticator no longer works for my business account. The account still appears in the Authenticator app as a connected…

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MR 0

commented

MR 0

1 answer

Sign-in failed Error code: interaction_required

Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID:…

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Eduardo Gaspar 0

commented

Rukmini 41,995 Microsoft External Staff Moderator

1 answer

Blocked by Engage Center & Tenant Loop - Azure for Students Verification Failed

Hello, I am trying to activate my $100 Azure for Students credit through my GitHub Student Developer Pack. My GitHub account has my college email address (`

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preet jain 20

edited a comment

preet jain 20

1 answer

Entra P1 license isn't being applied to my account.

Issue: Conditional Access in Microsoft Entra admin center shows “Your organization does not have sufficient licensing to access this product” before the policy list loads. Feature affected: Conditional Access / Microsoft Entra ID licensing Observed…

asked

Clay H 0

commented

Rukmini 41,995 Microsoft External Staff Moderator

0 answers

Unable to access Azure active directory B2C tenant I don't have MFA device

Hi, I'm unable to access an active directory B2C tenant because I don't have the multi factor authenticator device, I'm the only administrator, I need help resetting the MFA for the account. What shall I do?

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Mighty Wizards 0

commented

Rukmini 41,995 Microsoft External Staff Moderator

1 answer

Unable to grant an Enterprise Application an application role

Hello, even as an elevated owner, I am unable to assign users/groups the custom App Role defined in the App Registration for the associated Enterprise Application. Not sure how to move forward, thanks

asked

Ayleen Durasno 45 Microsoft Employee

commented

Rukmini 41,995 Microsoft External Staff Moderator

1 answer

Fix Azure Free Account Signup Error: You don't have access to this

Hello, I recently signed up for an Azure free account using the email address xxxxxx. When attempting to sign in, I received an error stating that I do not have access (see attached screenshot). Error details: Error Code: 53003 App Name: Azure…

asked

Etune 0

commented

Sridevi Machavarapu 32,000 Microsoft External Staff Moderator

1 answer

Global Admin Account Recovery for my Entra ID tenant

Hello, I need a Global Admin Account Recovery for my Entra ID tenant. I only have one Global Admin account. This account is locked behind MFA, and there are no alternate authentication methods, no custom domain, and no other admin accounts in the…

asked

Nicole Kuonen 20

accepted

Nicole Kuonen 20

1 answer

Entra external tenant change default MFA option

I have an external tenant with a conditional access policy that requires MFA for users in a certain group. I have enabled both Email OTP and SMS-based authentication as methods. I have noticed that Entra defaults to using SMS instead of email OTP and…

asked

Aishah-9120 20

commented

Sridevi Machavarapu 32,000 Microsoft External Staff Moderator

0 answers

Recover Global Admin Microsoft account with lost MFA Access lockout

I am locked out of my company's Microsoft 365 admin center and cannot reset the M365. This happened in feburary as well, when i set up additional MFA options. No of the options are available. I have tried calling every day for the past week, and can…

asked

Alex O 0

commented

Sridevi Machavarapu 32,000 Microsoft External Staff Moderator

0 answers

Newly Created Custom Claims Providers don't trigger

I have two customAuthenticationExtensions of type onTokenIssuanceStartCustomExtensionHandler in the same tenant pointing at the same backend host. One works end‑to‑end; the other fails at sign‑in with AADSTS1100001 / underlying 1003011 and Entra never…

asked

Marc Jordan 35

commented

Zazuliak, Dmytro 20

2 answers

Sole Global Admin Locked Out

Hi all, I started my business only on Monday and am already locked out of my Microsoft Business Account, I'm the sole global admin. My recovery email address is the one I'm locked out of and the phone number I logged the case with is not receiving calls…

asked

Eddie Longman 5

answered

Laura Sandoval Espinosa 0

1 answer

Microsoft Login Blocked with Error 399287: Thailand Phone Number, Microsoft Authenticator Enabled

I am facing a critical issue where I cannot log into the Azure portal due to the error "Sorry, we're having trouble verifying your account. Please try again" (Error Code: 399287). This is severely impacting my ability to manage Azure services…

asked

Tridanai Tonyoopaiboon 0

answered

Shubham Sharma 16,640 Microsoft External Staff Moderator

1 answer

Graph API assignLicense returns 409 Directory_ConcurrencyViolation with DirectoryValueExistsException for all users in tenant

## Problem Calling POST /v1.0/users/{UPN}/assignLicense via Azure Logic Apps (Managed Identity) always returns 409 Directory_ConcurrencyViolation for every user in our tenant. This occurs for both license assignment and removal operations. Manual license…

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江口太一 0

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Shubham Sharma 16,640 Microsoft External Staff Moderator

Microsoft Security | Microsoft Entra | Microsoft Entra ID

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30,634 questions with Microsoft Security | Microsoft Entra | Microsoft Entra ID tags

Unable to access the enterprise app registration app on a mobile device · Account data has been deleted (607)

Personal Microsoft Account Stuck in Ghost Azure AD Tenant

Verification of Domain

Can't log in to anything, Outlook email on desktop, Outlook email on mobile, or Authenticator App (Entrada ID)

Microsoft Entra Identifier (Entity ID) Issues with Service Provider

Global Administration Tenant Lockout

Sole Global Administrator locked out after switching phones - Authenticator account present but MFA no longer works

Sign-in failed Error code: interaction_required

Blocked by Engage Center & Tenant Loop - Azure for Students Verification Failed

Entra P1 license isn't being applied to my account.

Unable to access Azure active directory B2C tenant I don't have MFA device

Unable to grant an Enterprise Application an application role

Fix Azure Free Account Signup Error: You don't have access to this

Global Admin Account Recovery for my Entra ID tenant

Entra external tenant change default MFA option

Recover Global Admin Microsoft account with lost MFA Access lockout

Newly Created Custom Claims Providers don't trigger

Sole Global Admin Locked Out

Microsoft Login Blocked with Error 399287: Thailand Phone Number, Microsoft Authenticator Enabled

Graph API assignLicense returns 409 Directory_ConcurrencyViolation with DirectoryValueExistsException for all users in tenant