9,257 questions
9,257 questions with Windows for home | Windows 11 | Accounts, profiles, and login tags
2 answers
Windows creating a pin not working
I try to create a pin because it’s much easier to log into my windows 11 device, and it does not let me it says “Something went wrong we weren’t able to set up your pin.” If I retry it does not let me set one and continues to show the same screen.
Windows for home | Windows 11 | Accounts, profiles, and login
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 28.999999999999996%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
2 answers
Changing my passkey is taking longer
I deleted my existing passkey and made a new one. It turned out that it will last for 1 month before any changes will happen. I can't log in to my laptop anymore Please advise
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
asked 2026-06-03T04:24:18.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 28.000000000000004%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EID%3C/text%3E%3C/svg%3E)
Isaac Doughan
0
Reputation points
commented 2026-06-05T02:29:16.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
5,805
Reputation points Microsoft External Staff
Moderator
1 answer
My account got hacked!
So basically I was just playing on my minecraft account which is linked to "******@outlook.com" then suddenly my skin turned into steve which I though nothing of it. But then prism launcher started showing some weird signs such as a triangle…
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
asked 2026-06-05T01:03:37.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 88%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
bui tri thanh
0
Reputation points
answered 2026-06-05T01:41:35.48+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 39%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
Darhyl Amizola
43,085
Reputation points
Independent Advisor
1 answer
Online Technology Support Archive Log
Hello - How do you get to the technology support archive list ? (i.e., where you receive technology support) I found it once, but now I cannot locate it again. Thanks
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
asked 2026-06-05T01:29:02.3+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 84%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Mark Latronica
0
Reputation points
answered 2026-06-05T01:29:27.18+00:00
AI answer
1 answer
Locked out of Windows on laptop after June 2nd, 2026 Windows Update
Hi, I have been locked out of my Windows account on my computer. Windows Upate recently completed installation of several types of updates - A windows repair version, a windows preview, an intelligence security update, and two others. After downloading…
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 46%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EM%3C/text%3E%3C/svg%3E)
1 answer
Lost Access to my own account after being hacked
After trying to login to my microsoft account I was received with a message saying my account was suspended. I managed to unsuspend it but when I tried to login to the associated services (minecraft and xbox), I noticed some errors. I tried to login via…
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
asked 2026-06-04T20:16:06.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 3%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
Kageyama
0
Reputation points
answered 2026-06-04T20:16:27.62+00:00
AI answer
2 answers
One of the answers was accepted by the question author.
Adding Phone Number not Working?
For some reason, when I try to add a phone number to my account, the option doesn't even appear. It should be below where it says add email, but it isnt. anyone know how to fix this?
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
asked 2026-03-22T07:25:31.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 12%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWL%3C/text%3E%3C/svg%3E)
Wendell LaSan
60
Reputation points
commented 2026-06-04T19:13:44.31+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 31%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Craig
0
Reputation points
2 answers
change of birthdate
i cant change my birthdate . i entered the wrong date on my profile.. Please help me . and please fix this . thank you <PII removed>
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
asked 2026-06-04T17:44:50.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 1%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
christon bautista
0
Reputation points
edited the question 2026-06-04T18:21:18.3866667+00:00
EmilyS_726
17,995
Reputation points
Volunteer Moderator
2 answers
login with an email that has private domain name
hi, Hope you are doing well. i just bought an HP lap top, and tried login in using my own domain name email from Go Daddy. it didnt work. i had to use and email with @hotmail.com. i can login to my own domain email to the other microsoft apps like…
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
asked 2026-06-04T08:28:35.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 97%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Alfred Abi Assy
0
Reputation points
answered 2026-06-04T12:35:10.9333333+00:00
EmilyS726
236.5K
Reputation points
Independent Advisor
2 answers
"Try entering your Microsoft account again. We don't recognize this one." or "The Microsoft account you've entered does not exist."
I am uncertain about the situation at hand. I have been attempting to log into my account-which, it seems, no longer exists, something I previously accomplished without any difficulties. Each time I try to access any of the numerous services provided by…
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
asked 2026-06-02T22:54:44.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 43%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Atlas sinclair
0
Reputation points
answered 2026-06-04T11:49:39.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 33%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELN%3C/text%3E%3C/svg%3E)
Lychee-Ng
20,950
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
I have proof that it is my account but my password and username (sign in email) were changed
I requested a security info replacement but the hacker somehow didn't get logged out and managed to cancel the security change then when i tried to do it again my phone number was removed from the account and my email was also removed meaning that i…
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 53%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES3%3C/text%3E%3C/svg%3E)
2 answers
I cannot sign in in my xbox account on my pc
It sends me this code:
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
asked 2026-06-01T22:28:20.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 87%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Pedro Barrios
0
Reputation points
answered 2026-06-04T10:50:55.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 15%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Alex-L
7,060
Reputation points Microsoft External Staff
Moderator
2 answers
Regaining a Windows Account
[Moderator Note: Personal Info Removed]
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 99%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
3 answers
MY COMPUTER ISN'T ALLOWING ME TO DELETE OR CHANGE SECURITY RISKS BY CLAIMING I'M A PART OF AN ORGANIZATION THAT'S CONTROLLING IT
Ya know, after nearly a decade of identifying isolated incidents of someone altering my computer (the effect) and nobody helping me resolve the larger problem of my online privacy being invaded, I'm changing strategies and getting straight to the point…
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
asked 2026-05-31T16:21:28.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 22%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
Rem Milligan
0
Reputation points
edited the question 2026-06-04T07:17:08.49+00:00
_AW_
67,676
Reputation points
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
Microsoft Account Password Requirements: Is a randomly generated password from a password generator safe to use?
Hello, I recently created a new Microsoft account and want to improve its security by using a strong, randomly generated password. Service: Microsoft Account Scenario: Instead of creating a password manually, I generated one using a password generator…
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
asked 2026-06-02T09:40:04.9166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 57.99999999999999%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETR%3C/text%3E%3C/svg%3E)
Taylor Rose
130
Reputation points
commented 2026-06-04T05:06:09.31+00:00
Taylor Rose
130
Reputation points
2 answers
i cant sign in to the Microsoft store or the minecraft launcher with my main account
every time i try to sign in to the Microsoft store it gives me an error message and the same is for the Minecraft launcher when i try logging into my main account that has Minecraft purchased. Microsoft account sign-in helper i tried and didn't work. I…
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
asked 2026-06-01T18:35:35.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 4%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
Benjamin Cupido
5
Reputation points
commented 2026-06-04T03:36:19.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 39%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sin-D
10,125
Reputation points Microsoft External Staff
Moderator
2 answers
Admin Access
I got a hand me down laptop, and do not have access to the admin Email or password
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
asked 2026-06-03T20:56:38.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 42%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
Johnson, Joshua
0
Reputation points
edited an answer 2026-06-03T21:30:51.8+00:00
Brink
16,570
Reputation points
Volunteer Moderator
1 answer
Correct the phone number associated with my account
The "Edit account info" does not display the option "Add phone number." What should I do?
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
asked 2026-06-03T12:15:20.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 27%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Timothy Spengler
0
Reputation points
commented 2026-06-03T17:34:49.7266667+00:00
EmilyS726
236.5K
Reputation points
Independent Advisor
2 answers
How do I speak to tech support
This morning I received two emails, supposedly from MS, that my MS account had been compromised by someone in the United Arab Emirates. The MS chat screen on my phone is ridiculous. I have to turn the phone to landscape in order to read the print, it's…
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
asked 2026-05-04T19:30:23.5233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 84%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Mark S
0
Reputation points
commented 2026-06-03T14:53:41.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 37%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHG%3C/text%3E%3C/svg%3E)
hullu gula
0
Reputation points
1 answer
im not able to set up my windows helo configuration
okay so i ve had this issue a while back also but now this is the 2nd r 3rd time this has popped up when ever i try to improve my facial recognition or fingerprint or change my password or pin the screen say this option is currently not available dont…
Windows for home | Windows 11 | Accounts, profiles, and login
9,257 questions
asked 2026-06-03T05:35:02.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 4%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAJ%3C/text%3E%3C/svg%3E)
Amil Jason
0
Reputation points
answered 2026-06-03T06:08:16.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Sumit D - IA
169.9K
Reputation points
Independent Advisor