3,583 questions
3,583 questions with Surface | Surface Pro | Display and screen tags
4 answers
Surface diagnostics tools - touch display setup not working
Hi, I have problem with run touch display setup on my Surface pro 8, win 11 25H2. Test ends with error NSPTransport. Touch panel is working and display have flicking ani I need replace it. But I need first step Touch display setup to set surface for…
Surface | Surface Pro | Display and screen
asked 2026-05-24T18:28:53.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 30%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELH%3C/text%3E%3C/svg%3E)
Lukáš Hrňa
20
Reputation points
edited an answer 2026-06-04T18:22:28.46+00:00
Lukáš Hrňa
20
Reputation points
1 answer
Surface Pro Tablet - Touch keyboard will not open
I have a brand new, 11th gen Surface Pro, and I'm having an issue with the on screen keyboard settings for which there is no obvious, permanent solution, and Microsoft has made it virtually impossible for me to get in touch with their agents via chat or…
Surface | Surface Pro | Display and screen
3,583 questions
asked 2026-06-03T15:59:01.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 82%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Brad
0
Reputation points
answered 2026-06-04T00:31:30.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta
30,801
Reputation points MVP
Volunteer Moderator
2 answers
One of the answers was accepted by the question author.
Warranty Repairs
I opened a warranty repair case for my Microsoft Surface under warranty. But i didnt get any Shipping label or anything, Neither Microsoft Informed if they will arrange collection or no. I have attached a photo for reference. What should be the next…
Surface | Surface Pro | Display and screen
3,583 questions
asked 2026-05-30T07:06:42.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 89%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Abdullah Allana
20
Reputation points
accepted 2026-05-31T12:57:59.8933333+00:00
Abdullah Allana
20
Reputation points
2 answers
Surface Pro X Touchscreen Failure (UEFI & OS) after installing the latest Windows 11 Recovery Image
Hi Microsoft Support, I am experiencing a severe issue with my Surface Pro X touchscreen after a clean installation of Windows 11. The Situation: I downloaded the latest available version of the Windows 11 Recovery Image specifically for my device's…
Surface | Surface Pro | Display and screen
3,583 questions
asked 2026-05-29T12:21:05.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 35%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
alborz system
0
Reputation points
edited an answer 2026-05-30T00:54:47.6533333+00:00
S.Sengupta
30,801
Reputation points MVP
Volunteer Moderator
1 answer
Bottom right taskbar not showing only in tablet mode - Windows 11
It only happens in tablet mode. Everything at the bottom right of the taskbar disappears. I uploaded a picture. It works if I turn the table mode on and off, but then it disappear later on. Funny enough, when I use the sniping tool it appears again and…
Surface | Surface Pro | Display and screen
3,583 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 5%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EW%3C/text%3E%3C/svg%3E)
2 answers
How to get touch keyboard to work on windows surface
My touch keyboard stopped working. I've gone to settings and set the touch keyboard to always display. The touch keyboard will not display.
Surface | Surface Pro | Display and screen
3,583 questions
asked 2026-05-20T21:18:30.84+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 7.000000000000001%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGW%3C/text%3E%3C/svg%3E)
Gary Wright
0
Reputation points
commented 2026-05-23T07:03:28.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 12%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Clary-N
11,490
Reputation points Microsoft External Staff
Moderator
2 answers
Touch Screen Surface Pro 7+
My touch screen has not worked for ages. I went on device manager and the option of touch screen was not there. I don't know what to do?
Surface | Surface Pro | Display and screen
3,583 questions
asked 2026-05-20T23:47:02.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 25%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAT%3C/text%3E%3C/svg%3E)
Alexandra Tarring
0
Reputation points
commented 2026-05-22T13:32:40.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
5,805
Reputation points Microsoft External Staff
Moderator
2 answers
My device isn't registering
I have entered in my serial number over a dozen times and it states my device is registered, but it is still not showing up and I can't submit a warranty issue. Sandra
Surface | Surface Pro | Display and screen
3,583 questions
asked 2026-05-18T18:20:24.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 5%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sandra Hartz
0
Reputation points
answered 2026-05-19T01:23:44.2566667+00:00
S.Sengupta
30,801
Reputation points MVP
Volunteer Moderator
2 answers
Surface Pro 9 Screen Replacement
My Microsoft Surface Pro 9 screen was broken, and I'd like to check if you have a replacement, how long it will take to fix it and how much it will cost.
Surface | Surface Pro | Display and screen
3,583 questions
asked 2026-05-14T04:19:55.52+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 37%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFY%3C/text%3E%3C/svg%3E)
Favaz Yakhya
0
Reputation points
answered 2026-05-14T05:22:21.7233333+00:00
S.Sengupta
30,801
Reputation points MVP
Volunteer Moderator
2 answers
keyboard issues
please help me currently I can only use my screen keyboard keyboard
Surface | Surface Pro | Display and screen
3,583 questions
asked 2026-05-09T15:11:31.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 16%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Jose Salinas
0
Reputation points
answered 2026-05-10T00:54:45.2633333+00:00
S.Sengupta
30,801
Reputation points MVP
Volunteer Moderator
2 answers
Graphics card lock up on Surface Pro 8: following error - Faulting module name: KERNELBASE.dll, version: 10.0.26100.8328, time stamp: [Moderator Note: Personal Info Removed]
I am getting this error on my Surface Pro 8 - Application crashing. Faulting application name: IntelGraphicsSoftware.Service.exe, version: 26.8.2209.3, time stamp: 0x69760000 Faulting module name: KERNELBASE.dll, version: 10.0.26100.8328, time stamp:…
Surface | Surface Pro | Display and screen
3,583 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 35%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
Surface Pro 12 - Second, hidden taskbar, large taskbar icons after 2nd monitor disconnected
My Surface Pro 12 worked fine except I was unable to make the taskbar STOP hiding, until I hooked up a second monitor for one project. Hooked up via a docking hub/HDMI. Everything worked as expected. Until I unhooked it. Then the small icons on my…
Surface | Surface Pro | Display and screen
3,583 questions
asked 2026-05-04T00:13:47.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 69%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
Steve Bean
0
Reputation points
commented 2026-05-06T14:05:32.3733333+00:00
Steve Bean
0
Reputation points
2 answers
how to fix the lines on the screen
on my Microsoft surface pro 11 there is lines on the screen when I start it
Surface | Surface Pro | Display and screen
3,583 questions
asked 2026-04-26T20:01:32.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 61%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYB%3C/text%3E%3C/svg%3E)
Yousaf Bajwa
0
Reputation points
answered 2026-04-27T01:39:16.82+00:00
S.Sengupta
30,801
Reputation points MVP
Volunteer Moderator
3 answers
My laptop has a glitchy blue tinge
I have the laptop surface edge 7 and the screen has displayed like this before and has simply stopped by turning it off and on again but that doesn’t work this time I have tried updating it restarting it ect and nothing works what can I do?
Surface | Surface Pro | Display and screen
3,583 questions
asked 2026-03-24T16:00:51.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 53%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
Sophie Cooper
0
Reputation points
answered 2026-04-24T00:52:07.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 68%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
ccc
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Mein Surface ist laut Robo-Tool außerhalb der Gewährleistung
Hallo zusammen, Wir haben das Surface mit der Seriennummer: [Moderatorhinweis: Personenbezogene Daten entfernt] über unseren Onlineshop am 15.09.2025 verkauft. Laut dem Robo-Tool ist dieses außerhalb der Gewährleistung. Welche Möglichkeiten haben wir in…
Surface | Surface Pro | Display and screen
3,583 questions
asked 2026-04-20T10:53:57.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 33%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
MediaMarkt Saturn
20
Reputation points
accepted 2026-04-22T07:57:53.2533333+00:00
MediaMarkt Saturn
20
Reputation points
2 answers
How to fix screen jumping and screen flickering on Surface Pro 4?
The screen on my Surface Pro 4 jumps and flickers constantly. How can I fix this, please??
Surface | Surface Pro | Display and screen
3,583 questions
asked 2026-04-18T21:03:04.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 16%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVO%3C/text%3E%3C/svg%3E)
Vicky Olson
0
Reputation points
answered 2026-04-19T00:16:11.1366667+00:00
S.Sengupta
30,801
Reputation points MVP
Volunteer Moderator
2 answers
How to Fix Hazzy and Blurry Videos and Teams Video on Surface Pro
All videos and also the video on MS Teams (my computer only, not the other participants) is Hazy and Blurry and colours are distorted (ex. greens are red). I have an old Surface Pro Laptop (DESKTOP-KMDOJ15) still running on Windows 10 Pro Ver 22H2. 8GB…
Surface | Surface Pro | Display and screen
3,583 questions
asked 2026-02-13T04:11:25.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 64%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERG%3C/text%3E%3C/svg%3E)
Robert Galachiuk
0
Reputation points
commented 2026-04-03T12:45:07.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 15%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Joseph Francis
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Microsoft service center in Dammam / Khobar
Where is location of Microsoft service center in Dammam / Khobar
Surface | Surface Pro | Display and screen
3,583 questions
asked 2026-04-02T13:00:59.6166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 9%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAK%3C/text%3E%3C/svg%3E)
Andriy Kadyrov
20
Reputation points
accepted 2026-04-02T13:01:54.9433333+00:00
Andriy Kadyrov
20
Reputation points
3 answers
One of the answers was accepted by the question author.
screen repair MICROSOFT, SURF PRO 7 I7 16G 512GB
hello, how much does it cost to install a new screen for a MICROSOFT, SURF PRO 7 I7 16G 512GB. The screen was broken due to an accident involving a rear-end collision on the motorway. This is for the other party's insurance.
Surface | Surface Pro | Display and screen
3,583 questions
asked 2026-03-27T14:58:29.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 45%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Davy - Duo D Concept
20
Reputation points
accepted 2026-03-28T09:30:13.7066667+00:00
Davy - Duo D Concept
20
Reputation points
2 answers
surface arc touch not connect surface pro 11
你好，鼠标电池刚换过，电脑未连接其他鼠标，仅有一个pen连接。现在电脑无法搜索到鼠标，长按过鼠标蓝牙键至蓝灯闪烁也搜索不到。
Surface | Surface Pro | Display and screen
3,583 questions
asked 2026-03-26T06:08:12.63+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 60%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVF%3C/text%3E%3C/svg%3E)
Vincy Feng
0
Reputation points
answered 2026-03-26T14:39:15.97+00:00
S.Sengupta
30,801
Reputation points MVP
Volunteer Moderator