396 questions with Microsoft Teams | Microsoft Teams Free | Calls tags

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2 answers

Teams incessantly muting me

Recently started using Teams. In last several sessions, I cannot keep my microphone UNmuted. Session consists of me as the Organizer and Presenter, and one other person. During first several meetings everything worked great; mikes, cameras, screen…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-06-02T03:30:01.9266667+00:00
tocguy 160 Reputation points
edited a comment 2026-06-05T04:13:30.8466667+00:00
tocguy 160 Reputation points
1 answer

I have updated my billing address and payment method in my MSFT account for Skype paid service, but I can not make a call

I have credits in my Skype paid service under my microsoft account. And Skype asked me to update my billing address before I can continue using the service. I have updated my payment billing address, but I still can not make skype calls. It says I…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-06-04T07:24:18.3133333+00:00
George Ni 0 Reputation points
answered 2026-06-04T07:24:34.4966667+00:00

AI answer

2 answers

Skype Dial Pad not available in Teams Free after Skype migration -

Hello, I am an active Microsoft 365 Personal subscriber. I recently migrated from Skype to Microsoft Teams Free using the same Microsoft account. My chats and contacts were transferred successfully. According to Microsoft's documentation, the Skype Dial…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-06-03T18:46:59.88+00:00
Gaby Attar 0 Reputation points
commented 2026-06-03T20:49:37.3666667+00:00
Gaby Attar 0 Reputation points
4 answers

Me conecte a una sesión con mi Teams Desktop y no puedo ver la opción de multicamara en una sesión que usan multicamara

Me conecte a una sesión con mi Teams Desktop y no puedo ver la opción de multicamara en una sesión que usan multicamara, el presentador remoto esta usando Microsot Teams Rooms en windows con 3 cámaras, que muestran distintos angulos de la sala, pero en…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-06-01T21:25:58.6133333+00:00
Rafael Velazquez 0 Reputation points
answered 2026-06-02T21:00:54.6733333+00:00
Hector FC 28,865 Reputation points Independent Advisor
1 answer

Microsoft Teams on HP Pavillion. Camera does not switch on

Microsoft Teams Camera Running Microsoft Teams (versions are always updated), on an HP Pavillion. Teams camera does not work. Have checked the settings for the camera, have run full diagnostics on HP Pavillion. Cannot get the camera to work when I join a…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-06-02T14:11:25.9433333+00:00
Bill Sakaria 0 Reputation points
answered 2026-06-02T14:49:34.6666667+00:00
DaveM121 885K Reputation points Independent Advisor
3 answers

Skype refund

Since you are discontinuing Skype, I need my Skype credit refunded to me or applied to another Microsoft product.

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-06-01T21:50:21.5933333+00:00
Diana Bald 0 Reputation points
edited an answer 2026-06-02T07:07:37.2866667+00:00
Sin-D 10,130 Reputation points Microsoft External Staff Moderator
3 answers

Teams blocking Skype dial pad

I have $8.52 in my Skype account, but Teams is not allowing me to call saying: "Please ensure your billing address is up to date in order to continue using Skype paid services without interruption."? Is there a way around this to access my…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-05-28T16:01:12.67+00:00
Mark Sharp 0 Reputation points
commented 2026-05-31T09:11:23.93+00:00
Anne Victoria 5 Reputation points
2 answers

Step by Step - How to Chat using Teams

All I want to know is how to use Teams to Chat face to face with one other person. Nothing else.

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-05-30T15:46:36.4133333+00:00
Rick Vogel 0 Reputation points
answered 2026-05-30T16:20:47.41+00:00
EmilyS726 236.5K Reputation points Independent Advisor
2 answers

How to test sound in Teams

Hi In a Teams call I have no sound. I can see other attendees and hear them, but they can't see or hear me. There is no facility to test call - I've seen a guide on how to do that and the option to select Test call is not on my screen.

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-05-29T06:35:44.5133333+00:00
Fiona 0 Reputation points
answered 2026-05-29T07:21:19.9633333+00:00
Ruwim.B 6,225 Reputation points Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Skype Credit cannot make international calls due to Microsoft account address issue

I have Skype Credit balance around NT$134, but I cannot make any international calls since last week. Skype asks me to update my Microsoft account address before making calls: "請確保您的帳單地址為最新,以便您能不中斷地持續使用 Skype 付費服務。" However, Microsoft account…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-05-20T08:01:27.3133333+00:00
IVY SUN 30 Reputation points
commented 2026-05-27T07:26:24.11+00:00
IVY SUN 30 Reputation points
1 answer

Audio intermittently cutting out on teams on multiple MacBook Pros in the team.

Hi there, My team and I are experiencing audio intermittently cutting out on every meeting on our MacBook Pros. This includes ones using the device microphone as well as bluetooth devices.  I checked the Mac permissions as well as changed noise…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-05-26T12:44:09.4766667+00:00
Dianne Perry 0 Reputation points
answered 2026-05-26T12:44:29.0066667+00:00

AI answer

1 answer

How to get UK port-out provider/CUPID details for Skype Number

I want to port my Skype Number to another provider. The new provider has confirmed that the number is portable, but they require the underlying UK provider name or the CUPID code before they can initiate the port. How can I get these details? I couldn't…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-05-22T07:03:28.33+00:00
Faisal Javed 0 Reputation points
commented 2026-05-26T10:23:16.8533333+00:00
Chloe-L 13,660 Reputation points Microsoft External Staff Moderator
2 answers

Joined via web version as guest with no microphone, cannot hear or see others speaking

When using latest Edge or Chrome to join a Teams meeting via teams.live.com (free), without a microphone or other recording device available, and joining as Guest instead of being signed in, the pre-join name/audio/camera setup screen pops up an…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-01-20T15:01:26.44+00:00
ultramage 21 Reputation points
answered 2026-05-24T10:41:27.9233333+00:00
ultramage 21 Reputation points
1 answer

Camera settings

When I’m a meeting my camera is on, I can see attendees, they can see me but I can not see myself.

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-05-24T08:46:30.2366667+00:00
Peter Grove 0 Reputation points
answered 2026-05-24T09:26:02.27+00:00
Ivan B 113.7K Reputation points Independent Advisor
1 answer

Urgent: MFA Code Needed for Skype Number

Hi, I hope you’re doing well. I’m facing an urgent issue and need immediate assistance. My Skype phone number from last year, +1 260-255-3937, is currently set up for multi-factor authentication (MFA). I need to receive a verification code or phone…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-05-13T18:33:40.12+00:00
Ar_ ClickHere 0 Reputation points
commented 2026-05-20T15:57:02.87+00:00
Ar_ ClickHere 0 Reputation points
2 answers

Microsoft Teams can’t complete a Visio call from Australia to the UK

I had been using Skype for many years to make video calls to my sister in the UK. When Microsoft discontinued Skype I set up Teams I have used this a few times but now don’t seem to be able to connect to my sister in the up We are both using Teams on…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-05-20T09:33:13.32+00:00
Nigel Shotton 0 Reputation points
answered 2026-05-20T12:30:36.1333333+00:00
EmilyS726 236.5K Reputation points Independent Advisor
4 answers

Test Call option is missing from Consumer version of Teams

I was shocked to find out I can't make a test call in the consumer version of Teams. Does Microsoft have any advice on any other way to make a test call. Or is some provision for this basic requirement going to be made for consumers? I am a paid up…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2025-08-12T12:04:56.11+00:00
CPR 15 Reputation points
commented 2026-05-19T21:17:00.1266667+00:00
Stiksi 0 Reputation points
1 answer One of the answers was accepted by the question author.

Can retired Skype Numbers still be recovered or reassigned after Skype shutdown?

I’m trying to determine whether an old Skype Number may still be recoverable or reassigned following the retirement of Skype Numbers after Skype shutdown. The number was historically tied to a Skype account and now appears inactive/disconnected. Carrier…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-05-19T02:52:55.68+00:00
John Michael Advincula 20 Reputation points
accepted 2026-05-19T03:00:39.0633333+00:00
John Michael Advincula 20 Reputation points
4 answers

i cannot use calling.web.skype.com although i have credit. it states it is not your problem but ours

problem with calling.web.skype.com it states it is not your problem but ours

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-05-10T17:06:54.9133333+00:00
Barbara 10 Reputation points
edited an answer 2026-05-12T15:48:07.5433333+00:00
JF 0 Reputation points
1 answer

Need to find recording of a Teams meeting

Good Day, I need help to find a recording of a Teams meeting. Below is the link: Microsoft Teams meeting Join: https://teams.microsoft.com/meet/28729279907841?p=CORNehSrsyjtWMbuF3 The red recording button was on while the meeting was occurring.…

Microsoft Teams | Microsoft Teams Free | Calls
asked 2026-04-16T19:06:55.1466667+00:00
Mary Tavarez 0 Reputation points
commented 2026-05-10T10:20:42.16+00:00
Ruwim.B 6,225 Reputation points Volunteer Moderator