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So like my email and everything was hacked and then after a few months of getting hacked they didnt even touch my microsoft account but maybe 1 month ago or something they added a passkey and changed the account email and now i cant even do anything its like i fully lost it when i try recover it says no account under that email like i have like half of the email but due to privacy microsoft aint letting me see the full email it has a custom registered domain for the @ part
is there a way to recover it and get to microsoft support or smth i mainly care about the minecraft account
Managing personal Outlook.com account settings, security, and privacy
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Hey there! Nice to meet you!
I'm sorry you are experiencing this.
Since the security info has been replaced by the hacker, I'm afraid there is no other working method to recover the Microsoft account, and Microsoft Support cannot help either.
Thank you for your understanding.
Best regards,
Darhyl
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That’s basically a full account takeover. Your best option is Microsoft’s official hacked-account recovery page:
Give as much proof as possible: old passwords, old recovery email/phone, Xbox gamertag, Minecraft purchase receipt, transaction ID, Microsoft Store order info, PayPal/card receipts, devices and locations you used to sign in from.
Also secure your device first(malware or plugins etc might be the culprit!), then check any cards, PayPal, subscriptions, and other accounts linked to that email. Don’t pay random "recovery" people - use Microsoft only.