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Official Microsoft Teams Rooms (MTR) image on Asus NUC with Logitech TAB

Saeed Shammakh 0 Reputation points
2026-06-03T18:12:50.89+00:00

Dear Support Team,

We followed the deployment procedure described in the following guide to convert our ASUS NUC devices into Microsoft Teams Rooms systems:

https://www.burgerhout.org/gettings-started-with-microsoft-teams-rooms-part-2/

The target hardware is:

  • ASUS NUC 14 Pro (Intel Core Ultra 5-125H)
  • 16GB DDR5 RAM
  • 500GB NVMe SSD
  • Logitech Tap Controller (P/N: 939-001796)

According to the project requirements, the solution must provide:

  • Teams Room-certified PC
  • Official Microsoft Teams Rooms (MTR) image
  • Full integration with Logitech Tap
  • Microsoft Teams Rooms licensing
  • Complete MTR functionality and compliance

We prepared the ASUS NUC devices according to the documented installation steps and attempted to deploy Microsoft Teams Rooms on Windows. However, we were unsuccessful in completing the installation and obtaining a fully operational MTR system.

Could you please advise on the following:

  1. Is ASUS NUC 14 Pro officially supported for Microsoft Teams Rooms deployments with Logitech Tap?
  2. Are there any additional Logitech drivers, firmware packages, BIOS settings, or deployment tools required?
  3. Is there an official Logitech or Microsoft MTR image available for ASUS NUC devices?
  4. Are there any known limitations when using ASUS NUC instead of the discontinued Intel NUC platform?
  5. Could you provide the recommended deployment procedure to achieve a fully certified and supported Microsoft Teams Rooms installation?

Any deployment guide, image package, recovery media, or technical documentation you can provide would be greatly appreciated.

Thank you for your support and assistance.

Best regards,

[Moderator note: Personally Identifiable Information removed] 

Dear Logitech Support Team,

We followed the deployment procedure described in the following guide to convert our ASUS NUC devices into Microsoft Teams Rooms systems:

https://www.burgerhout.org/gettings-started-with-microsoft-teams-rooms-part-2/

The target hardware is:

  • ASUS NUC 14 Pro (Intel Core Ultra 5-125H)
  • 16GB DDR5 RAM
  • 500GB NVMe SSD
  • Logitech Tap Controller (P/N: 939-001796)

According to the project requirements, the solution must provide:

  • Teams Room-certified PC
  • Official Microsoft Teams Rooms (MTR) image
  • Full integration with Logitech Tap
  • Microsoft Teams Rooms licensing
  • Complete MTR functionality and compliance

We prepared the ASUS NUC devices according to the documented installation steps and attempted to deploy Microsoft Teams Rooms on Windows. However, we were unsuccessful in completing the installation and obtaining a fully operational MTR system.

Could you please advise on the following:

  1. Is ASUS NUC 14 Pro officially supported for Microsoft Teams Rooms deployments with Logitech Tap?
  2. Are there any additional Logitech drivers, firmware packages, BIOS settings, or deployment tools required?
  3. Is there an official Logitech or Microsoft MTR image available for ASUS NUC devices?
  4. Are there any known limitations when using ASUS NUC instead of the discontinued Intel NUC platform?
  5. Could you provide the recommended deployment procedure to achieve a fully certified and supported Microsoft Teams Rooms installation?

Any deployment guide, image package, recovery media, or technical documentation you can provide would be greatly appreciated.

Thank you for your support and assistance.

Best regards,

[Moderator note: Personally Identifiable Information removed] 

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other
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  1. Kai-L 13,880 Reputation points Microsoft External Staff Moderator
    2026-06-03T19:17:06.65+00:00

    Dear @Saeed Shammakh,

    Good day, and thank you for reaching out to the Q&A Forum. I understand you have several questions about converting ASUS NUC devices into Microsoft Teams Rooms systems with Logitech Tap, and I'm happy to help. I'll address each of your questions below.

    1.Is ASUS NUC 14 Pro officially supported for Microsoft Teams Rooms deployments with Logitech Tap?

    From my research, the ASUS NUC 14 Pro is not explicitly listed as a certified standalone device on the main Teams Rooms certified hardware page. Logitech does offer certified bundles using ASUS NUC devices (e.g., Logitech Tap + ASUS NUC 15 Pro kits). However, the bare ASUS NUC 14 Pro (Core Ultra 5-125H) is not currently listed as a certified Teams Rooms system.

    The recommended approach is to purchase a pre-certified Logitech + ASUS bundle (e.g., Logitech BASE or MeetUp 2 kit with ASUS NUC). These come with the proper image and are fully supported. You can still attempt to install the Teams Rooms on Windows image on an uncertified device, but it would be unsupported, and Microsoft may not provide technical assistance if issues arise.

    2.Are there any additional Logitech drivers, firmware packages, BIOS settings, or deployment tools required?

    For supported systems, all required drivers, firmware, and configuration are provided and validated by the OEM as part of the certified bundle. 

    3.Is there an official Logitech or Microsoft MTR image available for ASUS NUC devices?

    From my research, Microsoft does not provide a single generic "official Microsoft Teams Rooms image" for all ASUS NUC devices. Logitech does provide official recovery images, but only for their certified bundles that include specific ASUS NUC models.

    4.Are there any known limitations when using ASUS NUC instead of the discontinued Intel NUC platform?

    Yes, there are several limitations:

    • Intel NUC (older generations) had more mature, pre-validated bundles with Logitech.
    • ASUS NUC 14 Pro is powerful hardware, but using it for Teams Rooms is considered a semi-supported / DIY deployment unless you purchase a certified Logitech bundle that includes it.

    5.Could you provide the recommended deployment procedure to achieve a fully certified and supported Microsoft Teams Rooms installation?

    The recommended path is to purchase a certified Logitech Teams Rooms bundle that includes an ASUS NUC (e.g., NUC 15 Pro). These bundles come with:

    • Pre-validated hardware
    • Official recovery image
    • All required drivers and firmware
    • Full Microsoft + Logitech support

    Deployment steps for a certified bundle:

    1. Image the device using the recovery image provided by Logitech (usually a .vhdx file).
    2. Boot the NUC with the recovery media and follow the on-screen setup.
    3. Connect the Logitech Tap via USB-C.
    4. Run Logitech Sync to update firmware on the Tap.
    5. Sign in with the dedicated Microsoft Teams Rooms resource account (this must be a licensed Room account).
    6. Complete the in-room setup wizard.

    This is the only way to achieve a fully certified and supported MTR system.

    For additional useful information, I also recommend checking the answer and links provided by AI above.

    If you are still unsure or encounter any difficulties during the installation, I recommend that the Global Admin in your organization create a service request with Microsoft Support. A technical support engineer can perform a remote session to investigate the situation, verify the backend configurations, and run any necessary synchronization tools to resolve the problem. If the issue requires further attention, they can escalate it to a specialized team for deeper analysis. For detailed instructions on how to get support, please refer to Get support - Microsoft 365 admin. If you don't know who your IT administrator is, please refer to this article: How do I find my Microsoft 365 admin? - Microsoft Support 

    I hope this information is helpful and provides you with a clear path forward. Should you have any further questions or need additional assistance, please don't hesitate to reach out, I'm always happy to help. Have a wonderful day!

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

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  2. AI answer

    2026-06-03T18:13:40.1633333+00:00
    1. ASUS NUC 14 Pro support for Microsoft Teams Rooms with Logitech Tap

    Only devices listed in the official “Teams Rooms for Windows” certified systems list are supported for Microsoft Teams Rooms on Windows. The context lists multiple certified bundles such as “Logitech Tap with ASUS NUC 15 Pro”, “Logitech Tap with Intel NUC”, “Logitech Tap with Lenovo ThinkSmart Core Gen 2”, etc., but ASUS NUC 14 Pro is not listed among the certified systems.

    Microsoft explicitly states that creating or deploying a Microsoft Teams Rooms image on a device that is not certified for Teams Rooms will not function and is not supported.

    Therefore, ASUS NUC 14 Pro is not an officially supported or certified Microsoft Teams Rooms on Windows device for use with Logitech Tap.

    1. Additional Logitech drivers, firmware, BIOS settings, or tools

    The provided context does not list any additional Logitech-specific drivers, firmware packages, BIOS settings, or deployment tools beyond the OEM-provided, fully integrated and certified room bundles (for example, Logitech Tap with ASUS NUC 15 Pro, Logitech Tap with Intel NUC, Logitech Tap with Lenovo ThinkSmart Tiny/Core, etc.).

    For supported systems, all required drivers, firmware, and configuration are provided and validated by the OEM as part of the certified bundle. There is no documented Microsoft procedure in the context for adding extra Logitech drivers or special BIOS settings to make an unsupported PC (such as ASUS NUC 14 Pro) into a certified Teams Rooms device.

    1. Official Logitech or Microsoft MTR image for ASUS NUC

    Microsoft’s OEM image creation guidance for Teams Rooms on Windows clearly states:

    • It is intended for OEMs and organizations with uncommon deployment blockers.
    • It does not allow creation of a “build your own” Teams Room.
    • Deploying an image created with this method on a device not certified for Teams Rooms will not function.

    The context lists certified bundles that include ASUS PCs (for example, multiple Crestron Flex systems with ASUS PC, Logitech Tap with ASUS NUC 15 Pro), but there is no mention of an official Microsoft or Logitech Teams Rooms image for ASUS NUC 14 Pro.

    So, there is no official Microsoft or Logitech MTR image documented for ASUS NUC 14 Pro in the provided material.

    1. Limitations when using ASUS NUC instead of Intel NUC

    The key limitation from Microsoft’s perspective is certification and supportability:

    • Teams Rooms on Windows is only supported on devices that are part of the official “Teams Rooms for Windows” certified systems list.
    • The documentation explicitly warns that imaging non‑certified devices is not supported and will not function.

    The certified list includes several Intel NUC–based bundles (for example, “Logitech Tap with Intel NUC”, “Arena NUC (compute) with Logitech TAP Console”, various Crestron and Yealink kits with Intel NUC), and also newer certified bundles using other OEM compute platforms (Dell OptiPlex, ASUS PC, Lenovo ThinkSmart Core, etc.).

    ASUS NUC 14 Pro is not listed, so it is treated as an unsupported, non‑certified platform. That means:

    • No official MTR image or recovery media from Microsoft for that model.
    • No guarantee that the Teams Rooms app or Windows image will install, run, or be maintainable.
    • No Microsoft support for issues arising from such a deployment.
    1. Recommended procedure to achieve a fully certified and supported MTR installation

    Based on the provided documentation, the supported path to a fully certified and supported Microsoft Teams Rooms on Windows deployment with Logitech Tap is:

    1. Select a certified Teams Rooms on Windows bundle that includes Logitech Tap and a certified compute platform. Examples from the certified list include:
      • Logitech Tap with Intel NUC.
      • Logitech Tap and Intel Tiger Canyon NUC PC.
      • Logitech TAP Console with Lenovo Core Compute.
      • Logitech Tap and Lenovo ThinkSmart Tiny.
      • Logitech TAP with USB Kit + Lenovo Tiny.
      • Logitech Tap with ASUS NUC 15 Pro.
      • Logitech Tap with Lenovo ThinkSmart Core Gen 2.
    2. Obtain the device and OEM image/recovery media from the OEM or partner. For recovery or reimaging of a certified device, Microsoft directs customers to contact the OEM for support and recovery media.
    3. For mass deployment on certified devices only, use the official Microsoft Teams Rooms media creation process:
      • Download and run the CreateSrsMedia.ps1 script from an elevated prompt.
      • Use the required Windows ISO from the Volume Licensing Service Center.
      • Create the Microsoft Teams Rooms USB setup disk and use it to image certified Teams Rooms devices.
    4. Ensure the underlying Windows version remains supported for Teams Rooms on Windows. Devices must be on Windows 11 (Windows 10 support for Teams Rooms ends October 14, 2025, and Teams Rooms will not support Windows 10 ESU scenarios).
    5. For devices that cannot be upgraded to Windows 11 (for example, certain older certified devices listed in the lifecycle article), replacement with a newer certified device is required.

    In summary, to meet the stated project requirements (certified PC, official MTR image, full Logitech Tap integration, licensing, and full compliance), the deployment must use a compute platform and bundle that appears on the official Teams Rooms for Windows certified hardware list. ASUS NUC 14 Pro is not on that list in the provided context, so it cannot be used to achieve a fully certified and supported Microsoft Teams Rooms on Windows solution.

    References:

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