2,453 questions with Azure Document Intelligence in Foundry Tools tags

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Slow response on Microsoft Foundry, Document Inteligent

We are sending a batch of 2 documents, there are invioces 1 page each invoice. The documentAI model is taking as 1 hour to get this process. We Would like to understan why this is happening.

Azure Document Intelligence in Foundry Tools
asked 2026-05-06T21:18:16.2366667+00:00
Matias Haller 0 Reputation points
edited a comment 2026-06-05T03:28:16.9766667+00:00
Manas Mohanty 17,180 Reputation points Microsoft External Staff Moderator
1 answer

Foundary Tools Document Intelligence FormRecognizer, Internal Server Error.

Today we suddendly experience the following error: (InternalServerError) An unexpected error occurred. Code: InternalServerError Message: An unexpected error occurred. Exception Details: (FailedToSerializeAnalyzeResult) Failed to serialize analyze…

Azure Document Intelligence in Foundry Tools
asked 2026-05-27T22:20:44.4533333+00:00
Matias Haller 0 Reputation points
commented 2026-06-04T06:47:55.6+00:00
Karnam Venkata Rajeswari 3,415 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Azure Document Intelligence - Model Training - InternalServerError: An unexpected error occurred.

We are trying to train a Document Intelligence Model in Azure Document Intelligence Studio. In the past it has worked fine, but now if we try and Train a model we just see this: InternalServerError: An unexpected error occurred. There is no other…

Azure Document Intelligence in Foundry Tools
asked 2026-06-02T15:34:58.0266667+00:00
Dean Parker 21 Reputation points
accepted 2026-06-03T15:28:49.22+00:00
Dean Parker 21 Reputation points
1 answer

Expected behavior of Document Intelligence classification with dynamic banner content

Hello,   We are using Azure AI Document Intelligence for document classification/data extraction in a Salesforce-based digital onboarding flow.   We are attaching two sample utility bill documents/images that should belong to the same functional document…

Azure Document Intelligence in Foundry Tools
asked 2026-05-27T12:43:45.7533333+00:00
IT Cognity 0 Reputation points
answered 2026-06-02T19:56:23.68+00:00
Andrew Taylor - COREZENN 900 Reputation points Volunteer Moderator
2 answers

Document Intelligence Service is not working or facing the latency or low performance issues.

Getting error with custom model testing and facing the latency or low performance issues.

Azure Document Intelligence in Foundry Tools
asked 2026-05-27T08:31:27.8333333+00:00
Satva Solutions 11 Reputation points
commented 2026-06-02T19:23:06.7033333+00:00
Anshika Varshney 12,775 Reputation points Microsoft External Staff Moderator
2 answers

Custom neural model: signature fields on near-identical pages (2 & 4) collide - both signatures assigned to one page - leave page 4 unidentified

I am extracting two signature fields from a 4-page PDF using Azure AI Document Intelligence (custom neural model, API version 2024-11-30). Pages 2 and 4 are almost visually identical - same layout, same labels, same structure - and each contains one…

Azure Document Intelligence in Foundry Tools
asked 2026-05-11T21:03:15.0466667+00:00
Wesley Masunika 0 Reputation points
commented 2026-06-02T11:29:53.8033333+00:00
Karnam Venkata Rajeswari 3,415 Reputation points Microsoft External Staff Moderator
2 answers

Azure AI Document Intelligence invoice analysis fails with unexpected error for all PDF files

Hello, We are experiencing an issue with Azure AI Document Intelligence. When using the prebuilt Invoice model, analysis fails for every PDF invoice we test in the Azure portal Test tab. Error shown: "Analysis failed. Failed to analyze the file. An…

Azure Document Intelligence in Foundry Tools
asked 2026-05-18T22:42:04.8266667+00:00
Palacký Martin 0 Reputation points
commented 2026-06-01T08:21:28.0266667+00:00
Manas Mohanty 17,180 Reputation points Microsoft External Staff Moderator
3 answers

Does training a custom invoice model use the prebuilt model training (AI Builder)?

I'm setting up a process involving extracting fields from invoices sent to us by vendors, but I'm finding that the prebuilt invoice model in AI Builder doesn't work well for a select few vendors, but works very well for other vendors. Because of this…

Azure Document Intelligence in Foundry Tools
asked 2026-05-13T19:22:58.9166667+00:00
Ty Greenwood 0 Reputation points
commented 2026-06-01T01:01:09.1+00:00
Manas Mohanty 17,180 Reputation points Microsoft External Staff Moderator
0 answers

Error encountered during POST: {"error":{"code":"NotFound","message":"Resource not found.","innererror":{"code":"ModelNotFound","message":"The requested model was not found."}}}

Document intelligence, I have trained one model, which works ok in studio, but API error - Model not found Version 2024-11-30 endpoint, service, model name spelling, all ok RBAC [ { "RoleAssignmentId":…

Azure Document Intelligence in Foundry Tools
asked 2026-05-25T10:58:05.22+00:00
INFOSOFT 0 Reputation points
commented 2026-05-31T16:33:55.2366667+00:00
SRILAKSHMI C 19,005 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Issue with Document Intelligence Studio and F0 (Free Tier) Resource

Hi all, I’ve recently started experiencing an issue with Azure Document Intelligence Studio that wasn’t occurring before (this setup has been working fine for ~1.5 years). Scenario: I have a valid Azure subscription under the correct directory. I have…

Azure Document Intelligence in Foundry Tools
asked 2026-05-28T08:59:58.8+00:00
Anis Elosta 20 Reputation points
commented 2026-05-30T06:07:21.96+00:00
Anis Elosta 20 Reputation points
2 answers

How to fix the wrong Thai character read from a ID document with Azure Document Intelligence

I tried analyzing a Thai ID document (contains both Thai and English) but the surname is read and contains a wrong character. The correct one is "ม" but the read character is "ฌ". The document contains the character "ม" and…

Azure Document Intelligence in Foundry Tools
asked 2026-05-28T04:08:56.5833333+00:00
Nattachai Saejiem 0 Reputation points
answered 2026-05-28T08:09:38.0133333+00:00
Anshika Varshney 12,775 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Azure AI Document Intelligence custom extraction analysis hangs/fails with InternalServerError across Studio and .NET SDK

We are seeing persistent failures when running analysis against Azure AI Document Intelligence custom extraction models. Training succeeds, but analysis either hangs/stalls indefinitely or fails with InternalServerError. This reproduces from both: …

Azure Document Intelligence in Foundry Tools
asked 2026-05-27T08:44:41.9233333+00:00
Alvin Saldanha 25 Reputation points
accepted 2026-05-28T03:03:23.8666667+00:00
Alvin Saldanha 25 Reputation points
1 answer One of the answers was accepted by the question author.

InternalServerError - An unexpected error occurred | Error displayed when loading projects or trying to auto-label documents in Document Intelligence Studio

Problem started 48 hours ago. Getting "InternalServerError" when loading projects and trying to auto-label documents. Able to get into project but when trying to auto-label a document we get another "InternalServerError - An unexpected…

Azure Document Intelligence in Foundry Tools
asked 2026-02-07T08:28:45.9333333+00:00
Simon Ewans 20 Reputation points
edited a comment 2026-05-27T08:05:45.1766667+00:00
Simon Ewans 20 Reputation points
3 answers

Document Intelligence custom models in West US 2 stopped working around 10 PM UTC

We are using Azure AI Document Intelligence custom models in our production solution in the West US 2 region. Today, around 3 PM Pacific Time / 10 PM UTC, our custom model stopped responding. The requests do not fail immediately, but the analysis appears…

Azure Document Intelligence in Foundry Tools
asked 2026-05-27T03:29:57.64+00:00
Sergii M 0 Reputation points
answered 2026-05-27T05:06:15.18+00:00
Sergii M 0 Reputation points
2 answers

Azure Document Intelligence, API 2024-11-30 does not work

Suddenly, API version, 2024-11-30 does not work.

Azure Document Intelligence in Foundry Tools
asked 2026-05-26T22:43:31.0666667+00:00
KYOUNGTAEK OH 0 Reputation points
answered 2026-05-26T22:51:37.04+00:00
Karnam Venkata Rajeswari 3,415 Reputation points Microsoft External Staff Moderator
2 answers

Doc intelligence model not found

My Custom trained model (succeeded status) - works fine in studio, but xxxxxx/documentintelligence/documentModels?api-version=2024-11-30 api shows only pre-built models (centralindia region)

Azure Document Intelligence in Foundry Tools
asked 2026-05-23T09:58:43.8466667+00:00
INFOSOFT 0 Reputation points
commented 2026-05-26T17:11:11.14+00:00
SRILAKSHMI C 19,005 Reputation points Microsoft External Staff Moderator
0 answers

Join: Microsoft Azure Q&A Champions Program

The Microsoft Azure Q&A Champions Program recognizes and empowers a global community of internal and external Azure experts who help customers succeed by providing high-quality, trusted answers on Microsoft Q&A. The program scales expert led…

Azure Document Intelligence in Foundry Tools
asked 2026-05-25T21:02:27.01+00:00
Ashley Swearingen 0 Reputation points Microsoft External Staff Moderator
edited an answer 2026-05-25T21:03:24.6066667+00:00
Ashley Swearingen 0 Reputation points Microsoft External Staff Moderator
3 answers

Document Intelligence layout-3.1 container: syncAnalyze endpoint intermittently returns 202 instead of 200

We are using the following Azure Document Intelligence container image: mcr.microsoft.com/azure-cognitive-services/form-recognizer/layout-3.1 We are calling the synchronous analyze endpoint: POST…

Azure Document Intelligence in Foundry Tools
asked 2026-05-07T12:42:45.22+00:00
Romeo Kollar 0 Reputation points
commented 2026-05-13T17:07:20.7533333+00:00
Anshika Varshney 12,775 Reputation points Microsoft External Staff Moderator
1 answer

Form Recognizer Studio - Auto Label Multipage tables

I am enjoying the power of the auto-label functionality to automatically label large tables on my training data. However, one shortcoming I have noticed with no obvious solution or workaround is that it doesn't seem to be possible to auto-label multiple…

Azure Document Intelligence in Foundry Tools
asked 2023-06-01T18:23:57.7366667+00:00
Paul Andrews 15 Reputation points
edited a comment 2026-05-11T16:17:31.37+00:00
Andrew Goldberg 0 Reputation points
1 answer

Azure limitation on private networking for Functions -> Document Intelligence

Azure Function App calls to Azure AI Document Intelligence over a private endpoint are failing with: 403 Traffic is not from an approved private endpoint. This question is basically very strong indication for limitations on private networking for…

Azure Document Intelligence in Foundry Tools
asked 2026-04-25T13:52:11.7+00:00
Dimitrios Bardis 0 Reputation points
edited a comment 2026-05-08T14:29:44.0433333+00:00
Dimitrios Bardis 0 Reputation points