I can't get sound on my ASUS E510 computer

Use the following steps to restore the audio device on the ASUS E510.

1. Check that sound is not muted or disabled
   1. Right-click the Speakers icon on the taskbar and select Open Volume mixer.
   2. Make sure none of the volume sliders are muted (no red circle with a line through it).
   3. Select Start > Settings > System > Sound.
   4. Under Output and Input, select the device (if any appears), then select Device properties and ensure the Disable checkbox is cleared.
2. Verify Windows is up to date and restart
   1. Select Start > Settings > Windows Update.
   2. Select Check for updates and install any available updates.
   3. Restart the PC to apply audio-related updates (use Start > Power > Update and restart if shown).
3. Update the audio driver via Windows Update / Device Manager
   1. Select Start > Settings > Windows Update and install any optional/audio driver updates.
   2. If that does not restore the device, select Start, type Device Manager, and open it.
   3. Expand Sound, video and game controllers.
   4. If an audio device appears, right-click it and select Update driver > Search automatically for drivers, then restart the PC.
4. Reinstall the audio driver (if the device appears but is not working)
   1. In Device Manager, expand Sound, video and game controllers.
   2. Right-click the audio device and select Uninstall device.
   3. Confirm the uninstall.
   4. Restart the PC; Windows will automatically reinstall the audio driver.
5. Install or roll back the manufacturer driver if needed
   1. If “No audio device is installed” persists or the driver appears but still fails, download the latest audio driver for the ASUS E510 from the ASUS support site and install it, then restart.
   2. If audio issues started after a recent update and a newer Realtek/ASUS driver is installed, open Device Manager, right-click the audio device, select Properties > Driver tab, and choose Roll Back Driver if available, then follow the prompts and restart.
6. Run the built-in audio troubleshooter
   1. Open Settings > System > Troubleshoot > Other troubleshooters.
   2. Run Playing Audio and apply any fixes it suggests.

If the audio device still does not appear in Device Manager after these steps, the ASUS support site or MyASUS app (if installed) should be used to detect and install the correct hardware-specific audio driver.

References:

• Fix sound or audio problems in Windows
• Update Audio drivers in Windows
• NO SOUND DEVICE INSTALLED - Microsoft Q&A
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