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I can’t open my email in my apple cell phone

Ligia 0 Reputation points
2026-06-05T01:04:55.2533333+00:00

My hotmail account stopped working and I cant get any emails

Outlook | Web | Outlook.com | Email
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  1. TaoLi 80,705 Reputation points Independent Advisor
    2026-06-05T01:51:11.94+00:00

    Hi Ligia,

    Please first try signing in to your Hotmail account from a browser at Outlook.com to confirm the account is working.

    If it works there, on your iPhone remove the email account and add it again: Settings > Mail > Accounts > Hotmail/Outlook > Delete Account, then add it back.

    Also check that your iPhone is updated and try the Microsoft Outlook app if the Apple Mail app still cannot receive emails.

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