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Receiving too many phishing emails even blocked into junk mail

yuyuan Wang 0 Reputation points
2026-06-04T22:52:08.93+00:00

Hi. Just wondering if everyone has experienced that they received too many phishing emails even in the junk mail folder? Thanks

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  1. Kayece Jan Mae Amizola 14,935 Reputation points Independent Advisor
    2026-06-05T00:18:50.0833333+00:00

    Hi,

    Your email address may have been exposed for several reasons. This can occur when you create or register accounts on different websites that are authorized to send emails to you, subscribe to mailing lists, share your email address with unknown individuals or groups, or when your address is publicly listed on sites that display contact details or are targeted for email harvesting.

    For subscription emails, you can usually unsubscribe by clicking the “unsubscribe” link in the emails you receive or directly on the website. For other spam or junk emails, you may need to visit the sender’s site manually to request removal. Alternatively, you can manage unwanted emails automatically by creating rules in your inbox, which perform specific actions on incoming messages.

    Unfortunately, some emails cannot be stopped, particularly phishing emails sent from personal addresses. These often appear with similar content but come from different email accounts. You can report such emails as phishing and then set rules to filter or block them. Keep in mind that phishing attempts may originate from multiple sources, even if the content looks identical.

    If you still receive multiple phishing emails a day for several days after adding rules, it is recommended to change your email address.

    If you require more assistance, please let me know.

    Stay Safe!

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  2. AI answer

    2026-06-04T22:52:19.6833333+00:00

    Yes, it is normal to keep seeing phishing and spam messages, even if they are going directly to the Junk Email folder.

    Key points:

    1. Junk vs. phishing
      • Junk/spam: Unwanted but not always harmful email.
      • Phishing: Malicious email trying to steal information or money.
      • Outlook and Exchange Online Protection use spam and phishing filters plus spoof intelligence to detect and move many of these messages to Junk automatically, but attackers constantly change tactics, so some volume is expected.
    2. Why so many still appear in Junk
      • The filters are designed to protect the inbox first. Messages that look suspicious or malicious are often diverted to Junk rather than deleted outright so they can be reviewed if needed.
      • High volumes of spam on the internet mean many messages will be filtered every day; seeing them in Junk is a sign the filters are working.
    3. What can be done
      • Continue to let them go to Junk; do not open attachments or select links in suspicious messages.
      • Use the Report button in Outlook/Outlook on the web to report phishing or junk. This helps improve filters over time, as described in the Microsoft 365 guidance on reporting suspicious messages.
      • Use safe and blocked senders lists in Outlook.com/Outlook on the web to fine-tune what reaches the inbox vs. Junk (for example, add trusted senders to Safe senders and domains so their mail is less likely to be misclassified).
      • Follow general anti-spam best practices such as not exposing the email address publicly and not responding to spam, as outlined in the spam-reduction tips.
    4. Safety
      • Mail in Junk has active content (like malware) disabled, and simply having it in the Junk folder does not infect a device. Risk mainly comes from opening attachments or selecting links.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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