Has anyone had any luck speaking to a human at microsoft?

I will explain why it's so difficult to find a human being at Microsoft. You won't like it - but you deserve to know.

You are likely aware that more than a billion people all over the world use Microsoft products and services. There's not a chance that Microsoft can hire enough people knowledgeable in all of Microsoft's offerings to speak with even a tiny fraction of that many users.

At the same time, there is a virtually unlimited number of resources to help users with Microsoft products: user groups, community forums (like this one), the internet, artificial intelligence, websites, classes, books, etc.

For that reason, Microsoft employees do not support individual consumers, and all but the very largest organizations are supported by third parties trained by Microsoft.

Microsoft does hire a limited number of independent contractors to answer calls, mostly to handle issues with purchases and subscriptions. Personally, I wouldn't trust them with a technical question, and I would never let them remote into my computer. I don't know who I'm talking to and what kind of training they've had.

Finally, and not intending to be a pain the ... you know ... the amount you pay for Microsoft software gives you the right to license the software. It does not include support.

So if your whole issue is that you must talk to someone from Microsoft, I'm very sorry, but you won't.

Hi Marty,

I understand the importance to get in touch with live Microsoft Support. Kindly note that this community is composed of fellow Microsoft users—we are not Microsoft employees and do not have access to tools.

However, I can guide you with the steps on how to successfully contact abd get in touch via live chat support..

1. Go to this link:  https://support.microsoft.com/contactus and sign in your Microsoft account

2. On the "Tell us your problem so we can get you the right help and support" - just type "Microsoft Office 365 issue" then search

3. You will see Recommended Solution, just scroll down until you can see "Contact support"

4. Under "Tell us a little more about your problem", select "Microsoft 365 and Office"

5. For Category select > Technical support > then confirm

6. Select Chat with a support agent in your web browser

7. Confirm your account and you should be routed to Microsoft support representative who have the appropriate tools and resources to investigate and assist you further with your concern.

The only way I get m y problem solved is speaking to an associate. Can someone from MS please help me?

trillion dollar company and y9ou can't get support

i need to speak to a person or chat with a person. Without me clicking through all of the above for ther 20th time, how can i speak to someone now?