Additional features, settings, or issues not covered by specific Microsoft Teams categories
Hi @Howard, Kesi,
Thank you for your question.
What you are seeing is often expected behavior in Teams webinars. In Teams webinars, the registration process applies only to attendees. Users who are designated as organizers, co-organizers, or presenters do not go through registration and are instead provided with a direct join link via their calendar invitation.
A second common reason is that the webinar registration page has not been fully published, or the wrong link is being shared. For webinars, the attendee-facing registration experience becomes available after the event is saved and the site is published. After that, the correct link to share is the Copy registration link from the webinar page, not the organizer meeting invite or join link.
Below are a few things to check before open a support ticket if the problem persists:
- Confirm the event was created as a Webinar, not a standard Teams meeting. Webinars use registration, regular meetings do not use the same registration experience.
- Use an external email account (like Gmail) that is not associated with the organizer or presenter role
- Test the experience in an InPrivate browser window or with a different non-organizer account. That is the best way to verify what attendees will actually see.
If the registration options are missing entirely under Registration > Configuration, then it may be worth asking your Teams administrator to review the webinar policy and settings for your account or tenant. Since some registration capabilities depend on admin configuration.
- In case you do not know who is your IT admin, kindly refer to this article: How do I find my Microsoft 365 admin? - Microsoft Support.
I hope this helps clarify the behavior. Should you have any further concerns, please don't hesitate to reach out.
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