Share via

Emails being sent land in recipients spam folder

Kelly Griffin 0 Reputation points
2026-06-04T16:54:48.7833333+00:00

Suddenly the majority of my emails are landing in the recipients spam folder even though I have successfully emailed them before and they have indicated that my email in not junk. Emails do not contain 'spam' subjects, are not link heavy and are important that I need to know the sender is receiving them. What can I do to prevent this and authenticate my email address before I consider switching services?

Outlook | Windows | Classic Outlook for Windows | For home
0 comments No comments

1 answer

Sort by: Most helpful
  1. Brian Tillman 25,465 Reputation points Independent Advisor
    2026-06-04T19:00:28.4166667+00:00

    Hi. I'm Brian and I'll try to help.

    The recipients' mail services control which messages get marked as junk and which do not. Are you using a business address or a personal address? Who is your mail provider? What type of account are you using (POP, IMAP, Exchange)? Have you verified the DKIM and SPF values are correct?

    Was this answer helpful?

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.