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Request for Microsoft Regional Sales Pte Ltd. Certificate of Residence (CoR) and DGT Form (Indonesia)

HRGA PT Volcano International Technology 20 Reputation points
2026-06-04T03:13:39.6233333+00:00

Dear Microsoft Team,

We are submitting an official request regarding our tax compliance requirements in Indonesia.

In connection with payments made for Microsoft 365 services, we require the following documents issued under the name of the selling entity, Microsoft Regional Sales Pte Ltd:

  1. The Certificate of Residence (COR) for the tax year 2026.
  2. The DGT Form which must be completed and signed by an authorized official from Microsoft Regional Sales Pte Ltd.

DGT form Indonesia can be found here : https://pajak.go.id/sites/default/files/2019-05/Form%20DGT.pdf

Thank you for your support

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
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Answer accepted by question author

Huy-K 12,205 Reputation points Microsoft External Staff Moderator
2026-06-04T03:45:28.3333333+00:00

Dear @HRGA PT Volcano International Technology,

Kindly check your private message for more information.User's image

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  1. AI answer

    2026-06-04T03:13:54.17+00:00

    For Microsoft Regional Sales Pte Ltd (MRSPL), the standard tax residency and Indonesia DGT forms are published and updated annually and should be used for Indonesian withholding tax and treaty relief purposes.

    For Indonesia, the available Microsoft-issued documents are:

    1. DGT Forms (Indonesia – MRSPL)
      For each year, Microsoft provides pre-completed, signed DGT forms for Indonesia under MRSPL:
      • 2022:
        • DGT Form (Page 1): indonesia-dgt-form-mrspl-2022-page1.pdf
        • DGT Form (Page 2): indonesia-dgt-form-mrspl-2022-page2.pdf
      • 2023:
        • DGT Form (Page 1): indonesia-dgt-form-mrspl-2023-page1.pdf
        • DGT Form (Page 2): indonesia-dgt-form-mrspl-2022-page2.pdf
      • 2024:
        • DGT Form (Page 1): indonesia-dgt-form-mrspl-2024-page1.pdf
        • DGT Form (Page 2): indonesia-dgt-form-mrspl-2024-page2.pdf
      These are already completed and signed by Microsoft for use with Indonesian tax authorities. For future years (such as 2026), the same page lists the latest available DGT forms when Microsoft publishes them. If a 2026 DGT form is not yet listed, the latest available year’s form is what is currently provided; for a 2026-specific signed DGT form, the appropriate Microsoft billing/support channel must be contacted once that year’s documentation is released.
    2. Certificate of Tax Residence (CoR) for MRSPL
      For MRSPL, Microsoft publishes Certificates of Tax Residence by year and region. For India and Taiwan, the following are examples:
      • India Tax Residency certificates and related forms (No PE Certificate, Form 10F, etc.).
      • Taiwan Certificate of Residency for 2023 and 2024.
      The same “Set up common tax forms” page is the central location where Microsoft posts updated Tax Residency / Certificate of Tax Residence documents for MRSPL. When the 2026 Certificate of Residence for MRSPL becomes available, it will be added there. To obtain a CoR for a year not yet posted (such as 2026), the organization must work through its Microsoft billing/support or account channel to request it once Microsoft has issued that year’s certificate.
    3. How to proceed for Indonesian tax compliance
      • Use the Indonesia DGT Form (Page 1 and Page 2) for MRSPL from the “Set up common tax forms” section for the latest available year when filing Indonesian withholding tax documentation. These forms are already completed and signed by Microsoft.
      • Use the MRSPL Tax Residency / Certificate of Tax Residence from the same page as the official CoR for the relevant year once it is published.
      • If documentation for 2026 is required and not yet listed, contact Microsoft support for billing/tax (for example, via Microsoft 365 commerce or Azure billing support channels) and request the 2026 Certificate of Residence and Indonesia DGT Form for Microsoft Regional Sales Pte Ltd once they are available.

    References:

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