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How to scan more than 1 page document

Salamah Locks 0 Reputation points
2026-06-03T18:21:42.0466667+00:00

Windows 10 was user friendly. Windows 11 does not show options like an icon for my printer/scanner or when scanning how to add additional pages for the PDF

Windows for home | Windows 11 | Devices and drivers
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  1. Vikki-T 5,805 Reputation points Microsoft External Staff Moderator
    2026-06-04T07:09:54.2133333+00:00

    Hi Salamah Locks,

    I understand the frustration. Moving from Windows 10 to Windows 11 can feel less straightforward when the scanner options are not where you expected them to be, especially if you are trying to create one PDF from several pages.

    At this point, I recommend that you review and try the steps provided in the AI generated answer on your thread. That reply typically include the most relevant checks for this scenario. 

    To help narrow this down, could you please confirm:

    • What is the exact brand and model of your printer/scanner?
    • Are you using the Windows Scan app, or the manufacturer’s app/software for your device?
    • Under Settings > Bluetooth & devices > Printers & scanners, does your device appear only as a printer, or do you also see scanner-related options?
    • When you open the scanning app, do you see a Source option such as Flatbed, Feeder, or Auto-configured?

    In the meantime, I recommend trying the scanner manufacturer’s full software package rather than only the basic Windows scanning app. For example, HP, Canon, Epson, and Brother usually provide their own scan utilities, and those tools often include options such as multi-page PDF, document feeder scanning, page order, and duplex scanning if the device supports them.

    You can also try this:

    • Go to the printer/scanner manufacturer’s official support website.
    • Search for your exact printer/scanner model.
    • Download and install the latest full driver/software package, not just the basic driver.
    • Restart the PC after installation.
    • Open the manufacturer’s scanning app and look for options such as PDF, multi-page PDF, document scan, add page, or save all pages as one file.

    While my initial response may not fully resolve the issue, I truly appreciate your cooperation as we work together toward identifying the most effective solution. Thank you so much for your understanding.  

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. AI answer

    2026-06-03T18:21:54.3333333+00:00

    Windows 11 built-in tools do not create a multi-page PDF directly from a flatbed scanner in a single scan session. Use one of these approaches:

    1. Use Windows Fax and Scan (if available)
    • Install Windows Fax and Scan if missing:
      • Go to Settings → System → Optional features → View features.
      • Search for Windows Fax and Scan and install it.
    • Open Windows Fax and Scan from Start.
    • Use New Scan to scan each page. Depending on the device driver, the software may offer an option to add pages to the same document (this depends on the printer/scanner software, not Windows itself).
    1. Use Windows Scan app + Print to PDF (multi-page from multiple image files) If the scanner only produces separate image files (one per page), combine them into a single PDF:
    2. Scan each page as an image:
      • Make sure the scanner is installed and appears under Settings → Bluetooth & devices → Printers & scanners.
      • Open the Windows Scan app:
        • Right-click Start → Search.
        • Type Windows Scan and select Scan under Apps. If it does not appear, install it from Microsoft Store using the Windows Scan link.
      • Place each page on the flatbed (or in the feeder) and scan, saving each page as an image (JPEG/PNG/TIFF/BMP) to the same folder.
    3. Combine the scanned pages into one PDF:
      • Open File Explorer and go to the folder with the scanned images.
      • Select all the page images in order.
      • Hold Ctrl, right-click one of the selected files, and choose Print.
      • In the print dialog, select Microsoft Print to PDF as the printer.
      • Adjust layout/options as needed and print; when prompted, choose a file name and location. All selected pages are saved as a single multi-page PDF.
    4. If using a document feeder with duplex capability If the scanner has a document feeder and its driver supports multi-page/duplex scanning, configure multi-page scanning in the scanner’s own software (installed with the printer). Windows will then receive all pages as one scan job, which can be saved or printed to PDF.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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