Share via

I was backing up my files and lost everything while working in Word and know can my file

Ernest Bacon 0 Reputation points
2026-06-03T16:33:43.2166667+00:00

I was backing up my files and lost everything while working in Word and know can my file was backing up my computer and lost all my files

Microsoft 365 and Office | Other

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Xavier-D 8,920 Reputation points Microsoft External Staff Moderator
    2026-06-04T01:20:55.7366667+00:00

    Hello Ernest Bacon

    I’m sorry to hear that your files disappeared while you were backing up your computer.

    Could you please confirm a few details?

    • Were the missing files saved on your computer’s local drive, OneDrive, an external drive, or another backup/sync app?
    • Are all files missing, or only the Word document you were editing?
    • What kind of backup were you running Windows Backup, File History, OneDrive backup, or third-party backup software?
    • Are you using Windows or Mac?

    I hope to hear update from you soon.

    Was this answer helpful?

    0 comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.