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Not receiving meeting invites for boss in my Inbox

Chris Shea 0 Reputation points
2026-06-03T14:31:18.1566667+00:00

Hi, I am a delegate for my main boss's calendar. I am not receiving meeting invites sent to him in my Classic Outlook Email Inbox. He uses Outlook for Mac while I'm on a PC. I am receiving meeting invites for my other 2 bosses in my Inbox. They also use Apple Macs. Please help.

Outlook | Windows | Classic Outlook for Windows | For business
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  1. Hin-V 15,325 Reputation points Microsoft External Staff Moderator
    2026-06-03T16:37:35.0666667+00:00

    Hi @Chris Shea

    Thank you for sharing your concern. 

    To ensure I fully understand your situation and provide the most effective assistance, I’ll need a few additional details: 

    Does this behavior occur with specific meetings, or does it happen with all meetings in your boss’s calendar? 

    Have there been any recent changes, such as account configuration updates, application updates, or did this issue appear unexpectedly? 

    In the meantime, you may also check Outlook on the Web (OWA) to see whether you are receiving meeting invitations in your inbox there. This can help determine if the issue is client-specific. 

    Any update would be appreciated. 

    If you have any additional concerns, feel free to comment below. I would be more than happy to assist.  

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.   

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  2. AI answer

    2026-06-03T14:32:02.6+00:00

    Meeting invitations for a boss not appearing in a delegate’s Inbox are typically caused by delegate settings or mailbox rules that change where meeting-related messages are delivered.

    Use these checks and fixes in classic Outlook on Windows for the boss’s mailbox where you are a delegate:

    1. Verify delegate delivery settings
      1. In classic Outlook (on the boss’s profile, or while connected to their mailbox), select File > Account Settings > Delegate Access.
      2. Select the delegate entry (the affected delegate) and choose Permissions.
      3. Ensure the delegate has at least Editor (can read, create, and modify items) permission on the Calendar.
      4. If the boss wants the delegate to receive copies of meeting requests and responses, make sure Delegate receives copies of meeting-related messages sent to me is checked.
      5. If the boss previously set delivery to My delegates only, change it so that meeting requests are not suppressed from the boss’s Inbox unless that behavior is explicitly desired.
    2. Check for mailbox rules moving or deleting meeting requests
      • In the boss’s mailbox, review Rules to see if any rule is:
        • Deleting meeting-related messages, or
        • Moving them to another folder (for example, Deleted Items, RSS Feeds, or a custom folder).
      • Disable or adjust any such rules so that meeting requests and responses stay in the Inbox or are copied appropriately.
    3. Check for hidden scheduling rules (admin/advanced)
      • If meeting requests are being deleted by mailbox rules at the server level, message tracking in Exchange can show events like:
        • [Stage DeliverPreDelivery]:StoreDriverRules; Message is deleted by mailboxrules.
      • This indicates a server-side rule is deleting the meeting request for that specific user.
      • An Exchange admin can remove or correct that rule so that meeting requests are delivered normally.
    4. If meeting items are misrouted to Deleted Items instead of Inbox
      • In some cases, the MAPI receive folder for the IPM.SCHEDULE.MEETING class is not set to the Inbox, so meeting items go to Deleted Items or another folder.
      • An Exchange admin can:
        • Use Get-MailboxFolderStatistics and Get-MessageTrace to confirm misdelivery of meeting items.
        • Use MFCMAPI to remove or reset the IPM.SCHEDULE.MEETING receive-folder association so that meetings are again delivered to the Inbox.

    If meeting invites for the other bosses arrive correctly, focus on the delegate settings and rules for the one boss whose invites are missing; there is likely a different delegate configuration or rule on that specific mailbox.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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