Using the Microsoft Teams Progressive Web App (PWA) in Google Chrome or Microsoft Edge is a valid way to work around issues with the desktop client, including sign-in problems, while still providing an app-like experience.
To bypass desktop client sign-in issues by using the Teams PWA in Chrome:
- Open Google Chrome.
- Go to the Teams web experience (for example, via the Microsoft 365 portal) and sign in.
- Once Teams on the web is loaded, install it as a PWA:
- If the Install icon appears at the right side of the address bar, select it to install Teams as an app.
- If the icon is not visible, open the Chrome menu (three dots in the upper-right corner), go to Cast, save and share, and select Install page as app.
- Teams will open in its own window and behave similarly to the desktop client, but it runs as a browser-hosted PWA.
For managed environments, administrators can also deploy Teams on the web as a PWA via group policies in Edge or Chrome using the WebAppInstallForceList and WebAppSettings policies. This lets admins force-install the Teams PWA for users who are having desktop client issues.
To ensure a smooth experience for PWA users and avoid common permission or loading issues, administrators should additionally configure these recommended policies for Teams on the web:
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SleepingTabsBlockedForUrls – Prevents Teams tabs from going to sleep.
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NotificationsAllowedForURLs – Automatically allows notifications.
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ScreenCaptureAllowedByOrigins – Allows screen sharing.
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AudioCaptureAllowedUrls – Allows microphone access.
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VideoCaptureAllowedUrls – Allows camera access.
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CookiesAllowedForUrls – Explicitly allows required cookies, including third-party cookies used by Teams and line-of-business apps.
If the sign-in issue occurs only in the Teams web client (including the PWA), follow the browser-specific guidance in the Teams sign-in loop article. For Google Chrome, this includes explicitly allowing cookies for key Microsoft and Teams domains under Privacy and security → Cookies and other site data → Sites that can always use cookies.
If sign-in errors persist across both the desktop client and the PWA/web client, use the documented sign-in troubleshooting steps, which include checking for broader Office sign-in issues and, if needed, reinstalling Teams and clearing the local Teams data folder.
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