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Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
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Hi,
To better help you and guide you to the right solution, could you please check and confirm the following details?
- Are you using a Microsoft 365 subscription, or do you have a one time purchase version such as Microsoft Office 2024?
- Do you have access to the Microsoft account where the Office license is linked?
Go to https://account.microsoft.com/services
Can you confirm if your license or subscription appears there and is listed as Active?