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I want to connect my ear plugs to my laptop pc

Antonio Hernandez 0 Reputation points
2026-06-01T00:33:48.2666667+00:00

II paired my Bluetooth earbuds but whenever i try to connect it just says"That didn't work. Make sure your Bluetooth device is still discoverable, then try again."

I've tried reinstalling drivers multiple times, doing a clean boot, none of it has worked.

Sometimes it says connected but then immediately disconnects after i put the earbud in my ear.

Please help.

Windows for home | Other | Devices and drivers
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  1. Tin Luna 25,250 Reputation points Independent Advisor
    2026-06-01T01:13:04.6+00:00

    Greetings!

    This is Tin, may I know what is the make and model of your ear plugs? Have you tried to connect it to other computer or device? Does it work?

    Will wait for your response.

    Thanks,

    Tin

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  2. AI answer

    2026-06-01T00:34:10.14+00:00

    Follow these steps in order, using what has not already been tried.

    1. Remove and re-add the earbuds
      1. Select Start > Settings > Bluetooth & devices (Windows 11) or Devices > Bluetooth & other devices (Windows 10).
      2. Find the earbuds in the list, select More options (…)/Remove device or Remove device.
      3. Confirm removal.
      4. Select Add device / Add Bluetooth or other device > Bluetooth and select the earbuds when they appear.
    2. Make sure the earbuds are really in pairing/discoverable mode
      • Put the earbuds back in the case, then follow the manufacturer’s instructions to enter pairing mode (often opening the lid and/or holding a button until the LED flashes).
      • Keep them close to the laptop while pairing.
    3. Check battery and power-cycle the earbuds
      1. Fully charge the earbuds and their case.
      2. Turn the earbuds off and back on.
      3. Try pairing/connecting again, ideally while they are still on charge if the design allows it.
    4. Toggle Bluetooth on the PC
      1. Go to Start > Settings > Bluetooth & devices (or Devices > Bluetooth & other devices).
      2. Turn Bluetooth off, wait at least 10 seconds, then turn it back on.
      3. Try connecting the earbuds again.
    5. Run the built-in Bluetooth troubleshooter
      • Open the Get Help app and run the Bluetooth troubleshooter using the "Run the troubleshooter in Get Help" option in the Bluetooth article. It will automatically diagnose and attempt to fix pairing/connection issues.
    6. Verify audio is using the earbuds when they do connect briefly
      • If they show as connected but there is no sound or they drop:
        1. Click the Sound icon in the taskbar and choose the earbuds as the output device.
        2. Or go to Start > Settings > System > Sound, and under Choose your output device, select the earbuds.
    7. Update or reinstall Bluetooth drivers from Device Manager
      1. Open Device Manager.
      2. Expand Bluetooth, right-click the Bluetooth adapter, and select Update driver > Search automatically for updated driver software.
      3. If problems persist, uninstall the Bluetooth adapter (right-click > Uninstall device), restart the PC, and let Windows reinstall the driver automatically.
      4. If Windows does not reinstall automatically, use Action > Scan for hardware changes in Device Manager.

    If the earbuds still refuse to stay connected after these steps, check the earbud manufacturer’s support page for any device-specific pairing instructions or firmware updates.

    References:

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