Minecraft cape error

Hello,

Note that:

1. Twitch/TikTok must be linked to your correct Microsoft account
2. That same Microsoft account must be used to log into Minecraft
3. Sync: It can take 24:48 hours (sometimes longer) to appear

If it still doesn’t show:

Then it’s likely an account-linking mismatch, Contact Minecraft support

with (Proof /screenshot, Your Microsoft account email).

Best,

Hello ludovic Lavette,

Thanks for reaching out. For me to understand the situation completely and help you best, could you share a bit more details?

• Which edition is it missing in — Java, Bedrock, or both?
• If Bedrock: have you checked the Dressing Room (Profile > Dressing Room > Capes)? Promo capes usually land there first.
• If Java: have you opened the skin editor in the launcher and looked under the cape picker for the skin you're using? On Java these capes usually need to be manually selected before they show up in-game — they don't auto-equip.
• Roughly when did you redeem? There can be a sync delay of up to ~24h before the cape becomes selectable, so at 21h you might still be right inside that window.

Once I know which edition and whether it's showing in the picker, I can point you to the right next step.