I have the "We can't sign you in because your account has been suspended from Xbox Live." issue and have tryed resetting everything and stuff and cannot get rid of suspected broken account, please help?

Welcome Latrop Shehtz,

I understand how frustrating it can be when you are unable to sign in to Xbox services on Windows 10 due to a suspended account message, and you are also encountering update error 0x800f0805 which may be affecting Microsoft Store apps and sign‑in behavior. 

Before proceeding further, I would like to clarify a couple of details:  

• Could you confirm if you are able to sign in to your Microsoft account successfully in a web browser? 
• Are other Windows apps (like Microsoft Store or Settings accounts page) showing the same account issue or only Xbox-related apps? 

In the meantime, you can try these workaround steps below to troubleshoot the issue:  

Option 1: Remove problematic credentials from Windows 

• Go to Control Panel > Credential Manager 
• Select Windows Credentials 
• Remove all entries related to Xbox Live, Xbl, or MicrosoftAccount 
• Restart the PC 

Option 2: Repair system files (important for error 0x800f0805) 

• Open Command Prompt as administrator 
• Run the following commands one by one: 
  • sfc /scannow 
  • DISM /Online /Cleanup-Image /RestoreHealth 
• Restart after completion 

Additionally, based on the screenshot you provided, it seems that your account may have been suspended. Please check the link : Learn why your account was banned or suspended from Xbox Live for more details on the possible reasons.

I hope the steps above help you deal with your issue.  

P.S: If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".      

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.