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Hello Planet Material Labs Private Limited, It sounds like you’re trying to update your GSTIN on your Azure billing account but you’re running into issues. Here’s a quick rundown of what to try, plus a few questions in case you need more tailored help.
- Identify your billing account type & role • Pay-as-you-go (MOSP) → you need the Account Administrator role • Enterprise Agreement (EA) → you need Owner/Contributor on the billing account • Microsoft Customer Agreement (MCA) → you need Owner/Contributor on the billing account
- Update your GSTIN for a MOSP (Pay-as-you-go) account a. Sign in to the Azure portal with your Account Administrator credentials b. Search for “Subscriptions” and pick the subscription you want to update c. In the left menu click Properties → Update Address d. Enter your new GSTIN and click Save
- Update your GSTIN for an EA or MCA billing account a. Sign in to the Azure portal with Owner/Contributor on the billing account b. Go to Cost Management + Billing c. In the left pane under Settings, select Properties → Manage Tax IDs d. Enter the new GSTIN and click Save or Update
- Things to watch out for • Make sure you’re in the Azure portal—the old EA portal no longer supports indirect EA billing management. • Only future invoices will show the updated GSTIN (you can’t change historical invoices). • If you don’t see the Update Address or Manage Tax IDs options, double-check your role/permissions and that your billing account type supports GSTIN collection.
- Follow-up questions (if the above steps don’t work)
- What billing account type are you on (MOSP, EA, MCA)?
- Which exact error message or behaviour do you see when you try to save the new GSTIN?
- What role does your user have on the billing account?
Reference list
- Add your GSTIN for billing accounts in India (Legacy EA) – https://learn.microsoft.com/azure/cost-management-billing/manage/manage-tax-information#add-your-gstin-for-billing-accounts-in-india
- Add or update Tax ID (Modern Customer-led) – https://learn.microsoft.com/azure/cost-management-billing/manage/manage-tax-information#update-your-tax-id
- Update GSTIN for MOSP billing accounts in India – https://learn.microsoft.com/azure/cost-management-billing/manage/manage-tax-information#add-your-gstin-for-mosp-billing-accounts-in-india
Hope this helps. If the information was useful, please consider accepting the answer and upvoting. Feel free to reach out if you need any further assistance. Thank you.