Share via

Phone number change outlook.com

paul james 0 Reputation points
2026-05-27T21:50:34.5766667+00:00

How do i change my phone number on my account. I can get to my profile page and can see everything i can change except my phone number

Outlook | Web | Outlook.com | Settings
0 comments No comments

2 answers

Sort by: Most helpful
  1. EmilyS726 236.5K Reputation points Independent Advisor
    2026-05-27T22:25:18.1666667+00:00

    For personal Microsoft accounts, Microsoft now says you can no longer add a phone number as a new security method.

    https://support.microsoft.com/en-us/account-billing/microsoft-account-security-info-verification-codes-bf2505ca-cae5-c5b4-77d1-69d3343a5452

    User's image

    You will have to use alternative email address, authentication app or passkey options.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments

  2. AI answer

    2026-05-27T21:50:43.28+00:00

    The phone number used for Outlook.com sign-in and security is managed in the Microsoft account settings, not on the Outlook.com profile page.

    To change the phone number on the account:

    1. Go to the Microsoft account "how you sign in" page: Edit account info and sign in.
    2. Under Your info, choose Add phone number to add the new number.
    3. Follow the prompts to verify and add the new phone number.
    4. If needed, select Remove next to the old phone number to delete it.

    Notes:

    • Email addresses and phone numbers on the Microsoft account are aliases and can be used to sign in.
    • VOIP numbers cannot be added as a way to sign in or get verification codes.
    • If there are problems signing in or changing these details, use the guided support tool linked from the same page.

    If the goal is only to change contact numbers shown in Outlook on the web (not sign-in/security info):

    1. Open Outlook on the web and go to the My account page.
    2. In Contact numbers, add or edit work, fax, home, and mobile numbers. These are profile contact numbers and do not control sign-in.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.