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Can't login to Azure portal since last 1 year. I am getting this error since August 2025

Gagandeep Singh 0 Reputation points
2026-05-24T23:26:50.5633333+00:00

Sign-in failed

Error code: interaction_required

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: 6ef35a4a-b00e-4c5d-84f3-2aedd9692700 Correlation ID: 019e5c4c-0bfe-7574-ba73-75018e1bcad6 Timestamp: 2026-05-24 23:22:27Z

Debugging information

Browser ID: 98e4c01b-dba4-4467-87a5-382dadf14af5

Azure | Azure Training
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  1. Dio Xavier 285.6K Reputation points Volunteer Moderator
    2026-05-25T00:15:45.5566667+00:00

    Hello

    Welcome to the Microsoft Azure community

    Good night, Gagandeep Singh. The error code that appears indicates that your account was canceled due to inactivity. Given that the retention period is 30 days, after 90 days, the subscription is completely blocked and the content is definitively deleted. It is not possible to reactivate the tenant after this period. You can create a new Azure account.

    Do you have any other questions?

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