A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
It is difficult to troubleshoot this accurately without seeing the actual VLOOKUP formula and the layout of the data being referenced. VLOOKUP is very sensitive to the lookup value, the selected table range, the column number being returned, and whether the match type is set correctly.
Even when two item names look identical, Excel may still treat them as different if there are hidden spaces, different characters, inconsistent size formatting, or if the lookup range does not include the correct row or column. That can cause #N/A even when the item appears to exist in both sheets.
Please share the VLOOKUP formula you are using, along with a sample of how the data is arranged in each sheet, including the relevant columns and rows. A screenshot with row and column headers visible would also help.