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When I login in azure portal, I met "AADSTS90002: Tenant 'TENANT_ID' not found" message

Sunny Kim 0 Reputation points
2026-05-20T01:07:17.8366667+00:00

안녕하세요.

 

azure portal에 로그인하려고 할 시 다음과 같이 에러가 발생합니다.

테넌트를 복구할 수 있는 방법에 대해 문의 드립니다.

테스트 용으로 사용하던 Tenant라 복구가 안된다면 새로운 Tenant를 생성해도 괜찮습니다.

새로운 Tenant를 생성하는 방법에 대해 알려주셔도 됩니다.

  

***** Error Message *****

 Message: AADSTS90002: Tenant 'TENANT_ID' not found. Check to make sure you have the correct tenant ID and are signing into the correct cloud. Check with your subscription administrator, this may happen if there are no active subscriptions for the tenant.

 

감사합니다.

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

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  1. Siddhesh Desai 7,160 Reputation points Microsoft External Staff Moderator
    2026-05-22T08:32:57.7266667+00:00

    Hi @Sunny Kim

    Thank you for reaching out to Microsoft Q&A.

    The error AADSTS90002: Tenant 'TENANT_ID' not found occurs when Microsoft Entra ID (Azure Active Directory) is unable to locate the tenant associated with the login request. This typically happens when the tenant ID or domain is incorrect, the tenant has been deleted, or the tenant no longer has any active subscriptions. In many cases especially for test environments the tenant may have been removed automatically due to inactivity or decommissioned manually, making it permanently unavailable. As a result, authentication fails because the service cannot map your login request to any existing tenant directory.

    Refer below points to resolve this issue or this is the workaround

    Verify if the Tenant exists

    • Try signing in to the Azure portal: 
    https://portal.azure.com
    • Confirm if the tenant domain (e.g., xxx.onmicrosoft.com) or Tenant ID is correct
    • If the tenant cannot be found or selected, it is likely deleted or unavailable

    Check tenant status with administrator

    • Verify whether:
      • Tenant is still active
        • Subscription is present and not expired
    • If there are no active subscriptions or the tenant was deleted, it cannot be used again.

    Create a new Tenant (recommended if this was a test tenant)

    • Sign in to Azure portal
    • Go to Microsoft Entra ID → Manage Tenants → Create
    • Provide:
      • Organization Name
        • Initial Domain Name (*.onmicrosoft.com)
          • Region
    • Click Review + Create → Create
    • After creation, you will be assigned as Global Administrator for the new tenant.

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  2. Sunny Kim 0 Reputation points
    2026-05-20T01:17:34.7266667+00:00

    azureloginfail

    포탈에 로그인 시 이미 다음 사진과 같이 실패하고 있기에 문의 드린 것으로 답변 주신 내용은 아무것도 수행할 수 없습니다.

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  3. Sunny Kim 0 Reputation points
    2026-05-20T01:16:58.5933333+00:00

    포탈에 로그인 시 이미 다음 사진과 같이 실패하고 있기에 문의 드린 것으로 답변 주신 내용은 아무것도 수행할 수 없습니다.

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  4. AI answer

    2026-05-20T01:07:36.88+00:00

    The error AADSTS90002: Tenant 'TENANT_ID' not found indicates that the Microsoft Entra tenant ID being used no longer exists, has no active subscriptions, or does not match the cloud/tenant being signed into.

    To proceed, use one of these approaches:

    1. Verify the correct tenant ID
      • Sign in to the Azure portal at https://portal.azure.com with the account.
      • Make sure the correct directory is selected. If needed, switch directories as described in Get subscription and tenant IDs in the Azure portal.
      • In the portal, under Azure services, select Microsoft Entra ID.
      • In Overview, check the Tenant ID in Basic information and confirm it matches the ID being used in sign-in or configuration.
    2. Confirm the tenant exists and has an active subscription
      • If the tenant was only for testing and has no active subscriptions, the error message can occur as described in the MSAL troubleshooting guidance: this may happen if there are no active subscriptions for the tenant.
      • If the tenant has been deleted or has no active subscriptions and recovery is not available, it cannot be used again.
    3. Create a new tenant (if recovery is not possible)
      • Sign in to the Azure portal.
      • Create a new Microsoft Entra tenant (for example, via Create a resource → search for Microsoft Entra ID / Azure Active Directory, then create a new tenant) and use this new tenant for testing.
      • After creation, get the new tenant ID from Microsoft Entra ID → Overview → Basic information.
    4. If the tenant should still be active but is inaccessible
      • Contact the subscription or tenant administrator to verify the tenant’s status and subscriptions.
      • If necessary, open a support request in the Azure portal so support can check for account or subscription flags that might prevent access or creation of subscriptions.

    For Azure Functions or other Azure resources, use the verified or newly created tenant ID when configuring authentication and when signing in.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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