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Having trouble signing in to microsoft account

Johnny Erkkila 0 Reputation points
2026-05-07T19:53:14.3366667+00:00

I'm having some trouble and can't get into ******@gmail.com. It has a recovery phone number but don't have access to any of that.

Microsoft Edge | Other | Windows 10
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  1. John Jefferson Doyon 71,865 Reputation points Independent Advisor
    2026-05-07T20:28:30.17+00:00

    Hi, I'm John!

    I suggest resetting the password, choosing the "I don't have any of these" option, and continuing with the form.

    To reset your password, please follow these steps:

    • Go to the Microsoft account recovery page: https://account.live.com/password/reset
    • Select "I forgot my password", then click Next.
    • Enter the email address or phone number linked to your Microsoft account and follow the on-screen instructions.
    • If you don’t have access to any of the recovery options listed, click on “I don’t have any of these” and fill out the form as accurately as possible. Microsoft uses that information to verify your identity.

    If you have any further questions or concerns please let me know.

    Click "Add comment" to let me know.

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