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my passwords will not save and autofill in windows 11

Tangela Allen 0 Reputation points
2026-01-24T00:24:44.24+00:00

My password will not save or autofill. This started to happen after I installed the Windows update. I uninstalled the update. I exported the password, and I still cannot get them to save and autofill.

Windows for home | Windows 11 | Settings
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  1. VICKI COY 0 Reputation points
    2026-06-04T01:10:50.05+00:00

    I tried everything suggested, but am not sure what you meant by the autofill part:

    • Select Sign out, restart the device, then sign back in with your account and retry with autofill.

    I did sign back in and it still wont save passwords. So frustrating.

    Vicki in Texas

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  2. Hendrix-V 15,435 Reputation points Microsoft External Staff Moderator
    2026-01-24T07:00:58.58+00:00

    Hi Tangela Allen,

    Welcome to the Microsoft Q&A forum.

    The behavior you're encountering usually happens when sign‑in or browser settings change, here are some steps that you can try to check:

    1 - Confirm Edge is set to save passwords

    • Open Microsoft Edge and confirm you are signed in to Edge with your Microsoft account
    • Go to Settings (...) > Passwords > Microsoft Password Manager
    • Make sure Ask to save passwords is turned On
    • Go to More settings for further investigation (if needed)

    2 - Check Windows Hello requirement

    • Open Settings > Accounts > Sign‑in options
    • Under Additional settings, ensure “For improved security, only allow Windows Hello sign‑in for Microsoft accounts” is turned off

    3 - Sign out and sign back in

    • Go to Settings > Accounts > Your info
    • Select Sign out, restart the device, then sign back in with your account and retry with autofill.

    Let me know if you need further assistance, feel free to ask me by clicking "Add Comment" or "Add Answer" if you cannot add comment so your response will be visible. Thanks for your effort.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  3. 翔宸 侯 5 Reputation points
    2026-01-24T02:59:43.9566667+00:00

    Are you using a browser or something? If so, which browser are you using?

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